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JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
We're looking for a Business Rates Account Manager to join our Business Rates Team on established client instructions. You'll be reviewing and approving liabilities, ensuring relief applications are accurate, and liaising with colleagues, clients, and local government agencies. The ideal candidate will have knowledge of the local taxation system and be able to identify opportunities to generate savings for clients.
What your day-to-day will look like:
- Manage assigned clients' Business Rate, BID Levy, and Council Tax liabilities across their property portfolio
- Ensure all entitlements to reliefs are explored and claimed
- Ensure demanded liabilities are correct and take necessary steps to remedy where they are not
- Liaise with clients, surveyors, Local Authorities, and the Valuation Office regarding changes to the property portfolio from both an occupational basis and amendments to the Rating List
- Recover overpayments from Local Authorities
- Highlight appropriate opportunities within a portfolio to the wider JLL Rating Team
- Ensure the Riverlake database is maintained to accurately reflect the current position of the client's portfolio
- Manage clients' contracted service level agreements and expectations to ensure compliance
- Operate as a client contact, attend meetings, and provide support and advice
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Required Skills & Experience:
- Experience of the Business Rates system as a Rate Account Manager or from a Local Authority background
- Knowledge of rating case law and legislation
- Good analytical and reporting skills
- Familiarity with Riverlake, Analyse, and Softology software
- Possess a professional attitude
- Able to manage and prioritize own workload and assign tasks to administrative support
- Outstanding communication and interpersonal abilities
Location:
On-site – Birmingham, GBR, Bristol, GBR, Greater Manchester, GBR, Norfolk, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details, please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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