Ingeus
Re-engagement Employment Advisor
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Ingeus
Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.
Job Description
Re-engagement Employment Advisor
Salary: £31,930 pro rata
Location: London
Please note that this role is on a 6 month FTC
Are you ready to make a difference in people's lives and ignite their journey back into the workforce? We are looking for passionate individuals to join our team in the pivotal role of Re-engagement Employment Advisor.
About Us
We are at the forefront of the Restart program, a mandatory DWP initiative designed to empower individuals who have been out of work for at least 12 months. Our mission is to provide tailored support, reigniting participant engagement and guiding them towards sustainable employment aligned with their skills and aspirations.
Why Join Us?
- Be the Spark: As a Re-engagement Employment Advisor, you will be the catalyst for change, employing curiosity, imagination, and tact to navigate an evolving and fast-paced environment. Your resilience and tenacity will drive success.
- Empowerment through Engagement: Build positive relationships with participants, utilizing a blend of remote and face-to-face support. Leverage digital platforms to recommend job search activities and foster community and industry connections.
- Tailored Support: Partner with participants to create customized action plans, identifying career opportunities, addressing barriers, and providing guidance on issues such as debt, mental health, and career coaching.
- Skill Development: Offer industry-specific training and development, ensuring participants are equipped with the necessary tools for success in sectors like retail, manufacturing, and contact centres.
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Key Responsibilities
- Build effective and positive relationships with participants.
- Provide remote/digital and face-to-face support using platforms such as Microsoft Teams
- Develop and implement continuous improvement strategies.
- Create tailored action plans for career progression.
- Offer support for debt concerns, mental health conditions, and career coaching.
- Ensure participants have updated professional CVs and digital profiles.
- Provide industry-specific training and development.
- Collaborate with internal and external stakeholders to identify job opportunities.
- Prepare participants for job interviews through mock interviews and assessment activities.
Qualifications
Competencies & Qualifications:
- Experience in a fast-paced environment.
- Performance target-driven experience.
- Strong communication and persuasion skills.
- Flexible and creative problem-solving abilities.
- Welfare to Work experience (desirable).
- Knowledge of the local labor market and stakeholders.
Additional Information
At Ingeus, we’ve spent time listening to our employees to build our benefits package:
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- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
At Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.
As a Disability Confident Employer, we understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.
Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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