Merseyside Police
Reactive Maintenance Officer
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Reactive Maintenance Officer
Corporate Assets
Grade F - £40,383 - £47,046
Permanent
Full Time
Rose Hill Headquarters
Please note staff currently in the Internal re-deployment pool will be considered in the first instance, and the role may be withdrawn without notice.
About the Role
As a Reactive Maintenance Officer, you will:
- Deliver a comprehensive reactive and proactive property maintenance service across the Force estate.
- Participate in an out-of-hours emergency call-out rota, providing support to designated buildings as required.
- Supervise the Force-wide portering service and maintenance assistants to ensure the effective delivery of a 24/7 customer-focused service.
- Manage and coordinate responses to property maintenance issues, ensuring repairs are completed to agreed standards and within statutory requirements.
- Develop and maintain positive working relationships with internal customers, identifying opportunities to enhance service delivery.
- Ensure compliance with all relevant legislation, regulations and health and safety requirements.
- Support sustainability initiatives and identify opportunities for energy efficiencies across the estate.
- Liaise with contractors, suppliers and stakeholders to ensure value for money and quality service provision.
About You
To be successful in this role, you will bring a strong background in facilities, estates, building services or property maintenance management, together with excellent leadership and communication skills.
Essential Requirements
- A recognised Building, Electrical or Mechanical qualification at HNC or NVQ Level 4 (or equivalent).
- A minimum of five years' post-qualification experience within a built environment discipline.
- Membership of a relevant professional body such as IWFM, RICS, CIBSE, CIOB, CIAT, or equivalent.
- Demonstrable knowledge of statutory compliance requirements, including:
- Health & Safety legislation
- Asbestos management
- Safe working practices and procedures
- An IOSH qualification (or equivalent health and safety qualification).
- Strong experience in managing maintenance services and contractor performance.
- Excellent interpersonal, influencing and negotiation skills.
- Outstanding written and verbal communication skills, with the ability to present information confidently to senior stakeholders, including Chief Officers and executive-level audiences.
- Strong organisational skills with the ability to manage competing priorities and meet demanding deadlines.
- A flexible and proactive approach with the ability to work effectively under pressure.
- Full UK driving licence and access to suitable transport to travel throughout the Force area.
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Desirable Requirements
- Construction Skills Certification Scheme (CSCS) Managing Safely qualification or working towards achieving it.
- Experience of procurement processes, financial regulations and contract management within a public sector environment.
- Knowledge of:
- Police and Crime Commissioner Standing Orders and Financial Regulations
- Force Financial Instructions
- Sustainability and Carbon Management practices
- Building Energy Management Systems (BEMS)
- Schedule of Rates and maintenance contract frameworks
Application Guidance
- To be eligible, you must be able to evidence all minimum skills and qualifications at the point of application. We cannot accept predicted grades; certificates must be provided.
- Please refer to the attached JDQ and CVF when completing your 1,000-word supporting evidence.
Please click here for full JDQ
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Benefits
- 25 days annual leave plus 8 bank holidays pro rata increasing to 30 days plus 8 bank holidays after 5 years full service.
- Local Government Pension Scheme with contributions from 5.5% to 11.5% depending on your salary.
- Access to on-site gyms – HQ and OCC
- Option to become a member of the onsite unions.
- Discounts from various retailers via the Blue Light Scheme Blue Light Card
- Cycle to work scheme.
- Taskers Salary sacrifice car scheme
A Note on Using Artificial Intelligence
AI tools may support idea-generation, structure, or proofreading, but your application must reflect your own experience, skills, and voice. Do not copy and paste AI-generated content.
Our Commitment to Diversity, Equality & Inclusion
We are committed to building a workforce that reflects the communities we serve. We particularly welcome applications from women and Black and ethnic minority candidates.
Our Outreach Team provides guidance and support for candidates from under-represented groups. If you require reasonable adjustments, please let us know so we can support.
To learn more about available support, contact: Outreach@merseyside.police.uk [Outreach@merseyside.police.uk]
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