WSS Associates
Real Estate Application Support Analyst
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role Overview
My London based real estate client is looking for a Application Support/Systems Administrator that will provide technical support across the organisation’s systems and applications, acting as an escalation point for complex issues as well as solving user problems. This role requires a strong product and systems expertise, clear communication skills, and close collaboration with internal teams, developers, and clients. The successful candidate will work within agreed Service Level Agreements (SLAs) solving issues and play an active role in system testing, documentation, and continuous improvement.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Provide technical support across the organisation’s systems and applications
- Act as an escalation point for complex issues as well as solving user problems
- Work within agreed Service Level Agreements (SLAs) solving issues
- Play an active role in system testing, documentation, and continuous improvement
Required Skills and Experience
- Strong understanding of incident, problem, and change management processes
- Experience working to defined SLAs in a customer-focused environment
- Experience using HubSpot and other operational/support systems
- Excellent communication skills, with the ability to work effectively with technical and non-technical stakeholders
- Experience supporting testing activities and contributing to clear, accurate, and technical documentation
- Strong analytical and problem-solving skills, with attention to detail
- Experience in user set-up
- Experience in Access Matrix
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable Skills and Experience
- Experience working in an agile and matrixed environment with external development teams
- Familiarity with ITIL or similar service management frameworks
- Exposure to system integrations, SaaS platforms, or cloud-based environments
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location