Leeds Marriott Hotel
Reception Host
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At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet – and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we’re a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you?
We require a Reception Host to join the team at Gino D’Acampo Leeds, assisting in the smooth running of our restaurant and ensuring every guest receives a warm and memorable welcome. This is a fixed-term position working 20 hours per week over 4 days.
What You’ll Do
- Warmly welcome and greet all guests arriving at Gino D’Acampo Leeds
- Manage the reception area and assist with guest bookings and enquiries
- Escort guests to their tables and provide a friendly and professional introduction to their dining experience
- Answer guest questions and provide information about the restaurant, menu and hotel facilities
- Manage reservations and support the team in maintaining an efficient flow of guests
- Communicate effectively with the restaurant team to ensure a smooth and seamless service
- Maintain a clean, organised and welcoming reception area
- Respond positively to guest requests and go the extra mile to create memorable experiences
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What We’re Looking For
- A great communicator with a warm and welcoming personality
- An organised and reliable team player
- A confident and outgoing personality
- A positive mind-set and willingness to learn
- An impeccable eye for detail
- The ability to remain calm and professional in a busy restaurant environment
- A passion for delivering exceptional guest service
- Previous hospitality or customer service experience is desirable, but not essential
The impact you’ll make
You are a bright associate who is always on the lookout for improving service and going the extra mile. As the first point of contact for our guests, you will play an important role in creating a warm, welcoming and exciting atmosphere at Gino D’Acampo Leeds.
You take pride in making every guest feel valued from the moment they arrive. Whether welcoming guests, managing reservations, answering questions or helping the restaurant team deliver a seamless service, your friendly approach and attention to detail will help create an experience that guests remember.
When you shine, our guests will feel at home from the moment they walk through the door.
About The Hotel
The Leeds Marriott Hotel comprises immaculately appointed guest rooms and suites, each one overflowing with fantastic perks like comfortable bedding, a flat-screen TV, a spacious work desk, high-speed Wi-Fi and a coffee and tea maker. Those seeking an elevated experience in the city centre can book one of our Executive rooms for complimentary access to our Lounge. Our hotel offers an on-site 24/7 Guest Fitness Centre and a new Italian journey with Gino D’Acampo restaurant and bar.
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Choose our hotel for your next business occasion or social event to benefit from 17 well-designed, flexible event spaces and knowledgeable planning and catering teams. You'll be thrilled with our central location near the city's most celebrated destinations, including First Direct Arena and the University of Leeds.
Connect your passions with a rewarding opportunity
You’re enthusiastic about service. And with us, you'll get to both refine and showcase your craft of creating connections with guests and your team. At Gino D’Acampo Leeds, you’ll be part of a vibrant restaurant environment where great food, drinks and service come together to create memorable guest experiences.
Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.
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