Hoppers
Reception Manager
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Reception Manager
Hoppers Group
Location: London
Salary: Up to £45,000 per annum
Employment Type: Full time
The Restaurant
Hoppers was founded by JKS Restaurants and Karan Gokani in October 2015, inspired by the toddy shops, home cooking and roadside stalls of Sri Lanka and South India. The first Hoppers, in Soho, served its namesake Hoppers alongside Dosas, Kothu, Short Eats, Rice and Roasts, and went on to secure a Michelin Bib Gourmand in its first year. A second site followed at Marylebone's St Christopher's Place in September 2017, themed around the Tropical Modernist movement of the late Sri Lankan architect Geoffrey Bawa. Hoppers King's Cross opened in February 2020, the largest of the sites, inspired by the coastal journey from Colombo to the historic Dutch town of Galle. Most recently, Hoppers has opened in Shoreditch, marking the brand's next chapter into South Indian cuisine. Recognised by the Michelin Guide, the Guardian and the New York Times, Hoppers offers real opportunities to build a career as the brand continues to grow.
The Position
We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.
If you have experience in the following, then we want to hear from you:
- Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant;
- Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
- Effectively managing reservations and walk-ins to maximise covers during service;
- Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
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Benefits
Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.
We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
Treat Yourself
- Monthly JKS Dining Out Allowance
- Up to 50% off dining across JKS Restaurants
- Retail & Takeaway Discounts
- Code App Membership
- Company tech scheme
Look After Yourself
- Discounted Gym Membership
- Stream – stream your pay earlier
- Company Donations for your involvement with Charities
- Cycle to work Scheme
- Employee Assistance Program
- Enhanced Maternity/Paternity Leave
- Access to Financial Advice
- Wedding Gift & New-born Care Package - Celebrating your big occasions
- Season Ticket Loan
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Progress Yourself
- Access to our fantastic L&D Calendar
- A personalised learning & development plan to develop your skills and knowledge
- Career progression with a fast-growing, critically acclaimed restaurant group.
Be Yourself
- Additional holiday for every year with us (rising to 30 days)
- Employee referral scheme - paying up to £600 per referral
- Staff parties & long service awards
The Group
JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, a spot in the Sunday Times Best 100 Places to Work 2025 and one of codes happiest places to work 2025.
The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Ambassadors Clubhouse, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi.
JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.
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