SUFFOLK REFUGEE SUPPORT
Reception Volunteer
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Suffolk Refugee Support Volunteer Opportunity
Suffolk Refugee Support is seeking a reception volunteer for the following shifts:
- Mondays, Tuesdays, or Fridays 10am – 1pm
- Mondays or Tuesdays 2pm – 4.30pm
Main Tasks
- Answer the phone and pass on messages
- Monitor the answerphone
- Answer the door and welcome visitors
- Update the office database
- General admin tasks
Personal Qualities
- Able to attend weekly
- Excellent written and spoken English
- Ability to communicate with people who don’t have strong English
- Lived experience as a refugee or asylum seeker is desirable but not essential
- Confident in IT, experience with CRM packages or willingness/ability to learn
- Attention to detail
- Experience or strong awareness of GDPR and how to handle sensitive data
- Empathy and understanding of issues around refuge and asylum
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We ask all our Staff, Volunteers, and Trustees to undergo a DBS check and Safeguarding training, which will be provided and paid for by SRS.
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What You’ll Get Out of Volunteering
- Be part of a friendly and supportive team
- Develop strong communication skills
- Gain or use your knowledge of the challenges facing refugees and asylum seekers and of charity operations
- Enhance your CV with impactful volunteering that creates positive change
- Meet people from diverse backgrounds
- Experience the rewards of helping others rebuild their lives in Suffolk
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