Burges Salmon LLP
Receptionist
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About the Role
Do you enjoy speaking to people and delivering exceptional customer service? Are you confident on the phone and looking for a part-time role in a professional and welcoming environment?
We are currently seeking a Receptionist to join our Front of House team in Bristol.
Job Description
Based within our switchboard team, you'll be one of the first points of contact for clients, visitors and employees, helping to create a positive and professional impression of the firm. Day to day, you'll manage our busy switchboard, answer and transfer calls, assist new clients with their enquiries, support switchboard reporting and statistics, help with travel bookings, and provide additional support to our reception team when required. No two days are quite the same.
No previous switchboard experience is required. We're looking for someone who enjoys helping people, is confident communicating by phone and takes pride in delivering an excellent customer experience. If you've worked in a customer-facing or client-facing role and are happy spending much of your day speaking with people, we'd love to hear from you.
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Requirements
To be successful in this role, you'll need to demonstrate:
- Previous experience in a customer-facing or client-facing role. Reception experience is desirable.
- Excellent customer service and communication skills
- A friendly, professional and welcoming approach
- Strong organisational skills and attention to detail
- Confidence handling telephone enquiries throughout the day
- A proactive attitude and willingness to support the wider team
This is a part-time role working Thursday and Friday, 8:00am to 1:00pm, based fully onsite in our Bristol office.
About Us
We know we're biased, but this is a fantastic team to be part of. You'll work alongside supportive colleagues who are passionate about delivering an exceptional service and creating a welcoming experience for everyone who visits or contacts the firm.
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Why Burges Salmon?
We're a firm that values innovation, collaboration and continuous improvement. You'll be supported to grow your skills, contribute your ideas and make a real impact. With a strong commitment to wellbeing, and a culture that celebrates individuality, Burges Salmon is a place where you can thrive.
We're proud to be named RollOnFriday's Best Law Firm to Work At for four years running and one of The Times Top 50 Employers for Gender Equality. We're also Platinum-accredited by Investors in People for our commitment to developing our people.
Application
Interested in applying or want to learn more? If you have any questions about the role or the recruitment process, please don't hesitate to get in touch with Katarina Athanasakos at [email protected]
Advert closes: 2nd September 2026
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