Jack & Jill
Receptionist (£26,000) at Harley Street Fertility Clinic
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Job Title
Receptionist
Salary
£26,000
Company Description
Harley Street Fertility Clinic, established in 2010, is a prestigious institution in London's iconic medical district dedicated to delivering exceptional clinical care and bespoke patient support through state-of-the-art facilities.
Job Description
As the first point of contact at Harley Street Fertility Clinic, you will provide a warm, professional welcome to patients on an emotional journey. You'll manage enquiries with empathy, handle payments accurately, and maintain meticulous records. This meaningful role ensures every patient feels valued and supported in a high-end clinical environment.
Location
London, UK
Why this role is remarkable
- Meaningful impact: You are the calming presence for patients undergoing life-changing fertility treatments in a world-renowned medical district.
- Work-life balance: Enjoy a permanent, full-time schedule with no evenings or weekends, working Monday to Friday from 08:00 to 16:30.
- Prestigious environment: Work within an elegant, state-of-the-art clinic alongside a close-knit, supportive team committed to excellence and professional growth.
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What You Will Do
- Serve as the welcoming face of the clinic, greeting and guiding patients with grace, empathy, and professional efficiency.
- Manage patient enquiries and payment processes with high precision, ensuring a seamless experience from arrival to departure.
- Collaborate with clinical staff to maintain meticulous patient records and ensure the smooth day-to-day operations of the facility.
The ideal candidate
- At least 2 years of experience in high-end customer service, such as hospitality, retail, or premium clinical environments.
- Exceptional interpersonal skills with the ability to remain composed and compassionate when supporting patients through sensitive or emotional situations.
- Strong organizational abilities to prioritize tasks effectively in a fast-paced setting while maintaining attention to detail in record-keeping.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin!
You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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