Dorset HealthCare University NHS Foundation Trust
Receptionist
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Job Opportunity: Receptionist at Poole Community Health Clinic
We are looking to appoint a reliable and motivated receptionist to join our dedicated administration team to support the services operating from Poole Community Health Clinic - Poole CAMHS, Community Acquired Brain Injury Service, Dorset Pain Management Service, and PSALT.
About the Role
The successful applicant will work as part of a small team, supporting clinical staff and will act as the first point of contact between patients, relatives, and clinical staff, whilst maintaining confidentiality to ensure the department always runs efficiently.
This is a part-time post of 15 hours per week.
Key Responsibilities
- Act as the first point of contact between patients, relatives, and clinical staff.
- Maintain confidentiality and ensure the department runs efficiently.
- Provide information to patients, staff, carers, and relatives relating to appointments, patient care, and meetings.
- Liaise with members of the public and other members of the teams.
- Organize and deliver a safe and efficient office system to support sound patient care.
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Requirements
- Excellent organizational and communication skills.
- Ability to work under pressure and remain calm, polite, and professional at all times.
- Ability to deal with varied administrative duties, IT systems, and changing priorities.
- Excellent customer service skills.
- Pleasant and approachable demeanor.
- Ability to manage workload effectively.
About Dorset HealthCare
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities, and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services, and 89% of staff feel they can really make a difference.
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Our Commitment
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Application Information
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Contact Information
For further details or informal visits, contact:
Julie Atkin
Job title: Team Manager
Email address: j.atkin@nhs.net
Telephone number: 01202 584600
Michele Whitaker, Admin Coordinator
Email: michele.whitaker@nhs.net
Tel: 01202 584600
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