Greater Manchester Mental Health NHS Foundation Trust
Receptionist
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Role Overview
The post holder will be responsible for providing clinic administration and reception support for the Wigan Community Mental Health Services within Claire House. This will include receiving and greeting service users and their carers into clinic areas whilst recording the service users’ attendance and clinical outcome on the electronic patient record system (EPR), along with other administrative duties commensurate to the grade.
- Working Hours: 9:00 am – 5:00 pm, Monday to Friday.
Sponsorship Note: This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
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Key Responsibilities
- Interact with the general public, nursing, medical staff, professionals, and other Trust administrative and clerical staff.
- Ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient reception and quality service to all users.
About Greater Manchester Mental Health (GMMH) Foundation Trust
- Employees: Over 7000 members of staff.
- Service Areas: Inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
About Greater Manchester
- One of the world's most innovative, original, and exciting places to live and work.
- From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment, and dining options.
- Experience a great northern welcome with people famed for their warmth, humour, and generosity.
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Our People
- Enjoy their work.
- Have opportunities to learn and develop their skills.
- Encouraged to generate new ideas that improve care for our service users.
Contact Information
For further details / informal visits contact:
- Name: Michelle Bailey
- Job Title: Deputy Admin Manager
- Email Address: michelle.bailey@gmmh.nhs.uk
- Telephone Number: 01942 764478
Additional Contact:
- Name: Andrea Cowburn
- Job Title: Senior Administrator
- Telephone Number: 01942 764478
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