RSPCA Coventry and District
Receptionist
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Main Purpose of the Job
We are seeking a Vet Receptionist/Receptionist to join our team in providing excellent front desk support and administrative assistance. The ideal candidate will have strong organisational skills and a friendly demeanour to ensure the RSPCA Coventry & District is well-regarded in our local community.
Duties
Your duties will include but are not limited to:
- Greet and assist visitors in a professional and courteous manner
- Answer and direct phone calls, emails and social media messages efficiently in a friendly and respectful way
- Maintain and update vet records and software
- Maintain and update computer records and information
- Maintain staff records and policies in accordance with GDPR
- Assist with other administrative tasks as and when needed
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Benefits
- Company pension
- Free parking
- On-site parking
Education
- GCSE or equivalent (preferred)
Experience
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
THIS JOB DESCRIPTION IS NOT EXHAUSTIVE
About us
The RSPCA Coventry and District Branch has been in existence since 1873 and we’ve been based at Brownshill Green Farm for 40 years. Our vision is a world where all animals are respected and treated with kindness and compassion and our mission is to ensure animals have a good life by rescuing and caring for those in need, by advocating on behalf of all animals and by inspiring everyone to treat them with compassion and respect.
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Our Branch is an independent registered charity, separately funded from the National RSPCA. We receive no government funding. It costs around £40,000 per month to keep our Animal Centre open and our vets bills are often £1,000 a week, although this can dramatically increase if we have a poorly animal in our care. We rely on donations from the general public to fund our work.
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