Champneys
Receptionist
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Champneys Springs
Contract: Part Time
Salary: up to £12.71 per hour plus tips
24 hours per week
You will work alongside an efficient and experienced team to assist in the day-to-day running of the Department/ Health Club to ensure that our guests and members' needs are met and they are provided exceptional customer service at all times.
About the Role
We are looking for someone who is passionate about the Leisure industry.
Duties and Responsibilities
- Providing guests and club members with advice on classes and services and answer any queries.
- Responsible for the day-to-day running of the Wellbeing and Fitness Reception.
- Ensuring the Wellbeing and Fitness Reception area is kept clean and tidy at all times.
- All enquiries regarding club membership to be answered promptly and professionally.
- Have a high attention to detail.
Requirements
In order to be successful for this role you will have:
- Experience within a leisure membership sales environment. Proven record of achieving results with and through a team.
- Results driven, with a sense of urgency about achieving objectives and a problem-solving approach.
- Personality - customer-facing presence, rapport builder. Calm and assured under pressure.
- Passion for the Health & Fitness business. Can communicate ideas and facts honestly, clearly, and persuasively.
- Leadership capability – Leads from the front and delegates effectively. Also a team player.
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Benefits
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Being the iconic wellbeing brand that we are, you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company, but you will also have access to the following:
- Health, Wellness, and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts
- Champneys experiences (such as an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave, and all the important things you need at your fingertips.
- In-house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding, and engaging colleague events.
- Discounted stays for you, your friends, and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking (Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring, and the College only).
- Professional Uniform.
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