Elm Park Dental Surgery
Receptionist
Romford
Posted 3 months ago
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Receptionist
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Elm Park, London
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Full Time
Responsibilities
Reception
- Answer the telephone in the prescribed manner
- Welcome all patients arriving at the practice
- Ensure that the appointment system is efficient and accurate
- Collect and record patient payments
Administration and finance
- Ensure that patient records are completed correctly before filing and store them in an efficient, tidy, and secure manner
- Complete and return relevant forms for NHS and private schemes within a specified timescale
- Encourage prompt payments and chase outstanding debts according to the practice policy
- Liaise with dental laboratories, supply companies, and other organisations as required
- Send out patient recalls
- Compile day sheets
- Keep the office, reception area, and waiting room clean and tidy
- Deputise for the practice manager
- Organise stock supplies and control
- Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse when required)
- Undergo training as may be required to develop your skills and abilities
- Attend refresher and update training for medical emergencies and CPR
- Work at other practice locations from time to time as required
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