Pets at Home Limited
Veterinary Receptionist
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Alsager Vets for Pets: Veterinary Receptionist (Full-Time) – Join Our Friendly Team
If you enjoy providing great service and working in a team, we have just the opportunity for you!
About the Role
This is a Full-Time position working both early and late shifts, 8:30am to 7pm. The role also includes working 1 in 4 Saturdays (9am to 12pm). Experience as a Receptionist would be helpful.
About Us
The practice is a standalone surgery on Alsager’s main street, featuring a light, spacious design and state-of-the-art equipment. Run locally by Carl (RVN), who qualified in 1995, we hold 20+ years of experience in animal care, specialising in:
- Wound management
- Radiography
- Surgical support
We are also certified Autism Friendly Surgery, ensuring an inclusive environment for both clients and team members.
A Typical Day
Your role is to build strong relationships with clients and pets while acting as the link between them and the clinical team. Your responsibilities include:
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- Providing exceptional service, ensuring absolute client satisfaction
- Greeting every client with support, guidance, and expertise
- Managing payments and bookings with confidence
- Using our online booking system (computer literacy is essential)
- Maintaining smoothed daily operations
Key Attributes We Look For
You’ll embody these qualities:
- The friendly, welcoming face of our practice whenever clients arrive
- A natural ability to guide clients while staying up-to-date on our services
- An attentive, calm, and client-focused mindset
- Passion for pets, combined with service excellence
- The ability to handle width and variability of situations:
- Comforting clients in tough times
- Celebrating wonder, like a puppy’s first vet visit
- An infectious personality that fosters a welcoming and friendly atmosphere
Years Summary
You’ll thrive if you:
- Love being busy
- Enjoy helping people and their pets
- Aim to make a positive difference
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Benefits
When you join our team, you’ll receive:
- 20% discount on services through Vet Group, Pets at Home, and The Groom Room
- Access to ** retailer discounts and cashback schemes**
- In-house career development opportunities
- Pension scheme
- Holiday allowance
- Competitive starting salary of £13/hour (experience-dependent)
We believe our team should reflect the diversity of our clients. We are inclusive, celebrate differences, and actively work to remove barriers for talent.
Mission Statement
We take our inspiration from pets: we embrace diversity in people from all walks of life. Our goal is to respect, value, and celebrate difference. By encouraging our teams to be their best selves, we help create a better future for Pets, Planet, and People.
Location: ST7 2AF
Apply if you meet the role requirements—or if you bring unique values and behaviours and can contribute differently. Your passion matters.
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