CLSA
Receptionist, Administration
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Position Description
The Receptionist is responsible for providing front-of-house support, coordinating in-house events, managing deliveries and mail, and supporting general administrative and facilities tasks. This role ensures a welcoming environment for visitors and guests, maintains smooth daily operations, and supports the overall efficiency of the office. This is a key role that involves interaction with both internal teams and external stakeholders.
Key Areas of Responsibilities
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- Reception duties: visitor booking into the 8BG portal, meeting room management, answering phones and greeting guests, ensure rooms are cleared after meetings and manage comfort levels of the rooms
- Coordinate with Roadshow team on in-house events: Access Days, CLSA U, Group lunches
- Receiving deliveries – (water, soft drinks, cereal) from loading bay
- Distributing and collecting mail, franking post, booking couriers/DHL, loading bay booking for deliveries and raising permits
- General administration/facilities assistance
- Support with ordering of supplies and consumables for the office
- Other ad hoc duties as required.
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Requirements
- Good written and verbal communication skills
- Previous experience within a reception/office environment
- Practical approach to problem solving
- Sound technical skills
- Good interpersonal / communication skills
- Cost awareness
- Good team player
- Required to comply with company procedures and policies
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