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Receptionist / Administrative Apprentice
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As our workload continues to grow, we're looking for a motivated, skilled and reliable administrative apprentice to join our team.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing a professional and effective reception service
- Data entry
- Ordering PPE / Uniform
- HR & Payroll administration
- Comply with the SHEQ Policy and arrangements and take pride in every task they do
Where you'll work
Old Manor Park
Mansfield Road
Chesterfield
Derbyshire
S42 5DQ
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHESTERFIELD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
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Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administration Level 3, with support from your employer and the Chesterfield College Group.
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Essential qualifications
- GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Other requirements
- A high standard of personal presentation, excellent verbal and written communication skills
- A good telephone manner and customer service skills
- The ability to be calm and well organised, even when working under pressure
- Willing to learn new skills
- IT literate
- Self-motivation with the ability to use your own initiative
- The ability to work independently and as part of a team
Killingley is a multi award-winning landscaper based in Chesterfield, delivering expert commercial landscaping, grounds maintenance, and environmental enhancements across the Midlands and Yorkshire. As specialists in landscape transformation with unmatched expertise and commitment to excellence, we deliver exceptional results every time.
https://www.killingley.co.uk/ (opens in new tab)
Company benefits
- Excellent rates of pay based on experience and competencies
- Workplace pension
- 22 days plus bank holidays
- Ongoing training and career development
- Modern equipment and professional working environment
- EAP
- Death in service
- 24/7 GP service
- Long-term, secure employment
- A supportive team where H&S and Quality come first
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). Potential for a full time role upon completion.
The contact for this apprenticeship is:
CHESTERFIELD COLLEGE
Alyce Hunt
hunta@chesterfield.ac.uk
01246500681
The reference code for this apprenticeship is VAC2000045143.
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