Xeinadin
Receptionist and Admin Support - Barnet
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Vacancy Name: Receptionist and Admin Support - Barnet
Vacancy No: VN2406
Employment Type: Permanent
Duration: 22.5 hours per week
Location: City Barnet, United Kingdom
Company Description
Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.
Description
As a Receptionist and Admin Support, you will be the first point of contact for our clients, delivering exceptional customer service both in person and over the phone. You will also be responsible for maintaining office organisation, managing documents, and supporting administrative tasks, ensuring that everything runs smoothly and efficiently in our fast-paced environment. You will manage important administrative functions, including client engagement processes, compliance tasks, and office management duties. This role requires a proactive approach, excellent communication skills, and attention to detail to ensure high standards are maintained across all administrative activities.
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Key Responsibilities
- Provide outstanding service as the first point of contact for clients, answering calls and greeting visitors with a professional and friendly demeanour.
- Assisting Partners with timesheet completion.
- Maintain the cleanliness and organisation of the facilities to uphold a professional and welcoming image.
- Scanning incoming records for the Bookkeeping & Accounts team.
- Manage incoming and outgoing correspondence, ensuring all documents meet standard requirements and are submitted in a timely manner.
- Conduct regular health and safety checks to maintain a safe working environment for staff and clients.
- Provide administrative support for client-related tasks, contributing to the smooth operation of the business.
- Provide support to the partners and directors on the organisation's invoicing process.
- Ensure confidentiality and compliance with data protection and professional standards.
Key Requirements
- Previous experience as a receptionist, administrative assistant, or a related role.
- Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
- Excellent verbal and written communication skills.
- Excellent interpersonal and relationship-building abilities.
- Good organisational skills and the ability to prioritise tasks effectively.
- Ability to work independently and prioritise tasks.
- Reliable and professional, with strong customer service skills.
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Additional Requirements
- Attention to detail, ensuring accuracy in tasks and document management.
- Ability to manage multiple tasks simultaneously, ensuring smooth office operations and client satisfaction.
- Work collaboratively as part of the team to ensure a seamless client experience and business operations.
- Proactively address challenges and contribute to process improvement where necessary.
Model Office Based
Salary: Competitive
Benefits
- Company Pension Scheme
- 25 days of annual leave + bank holidays
- Additional annual leave days from certain levels of seniority
- Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
- Business closure over Christmas*
- Life Assurance x4 annual salary
- Enhanced family leave policies
- Enhanced Company Sick Pay
- Employee Assistance Programme – 24/7 support, free and confidential
- Corporate Discounts Platform
Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
- Critical Illness Cover
- Cash plan
- Cycle to work
- Eye care
- Dental
*subject to exceptions and business needs
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