Joseph Joseph
Receptionist and Office Support - FTC
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About Joseph Joseph
At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.
Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.
We are looking for a Receptionist and Office Support
to join the team on an interim basis.
What you will be doing:
Receptionist duties:
- Provide a professional and welcoming reception service for clients, visitors, and employees.
- Meet and greet guests, ensuring they are signed in and have been offered a drink. Then notifying employees of their arrival.
- Assist external engineers and contractors attending site by directing them to the appropriate areas.
- Manage meeting room bookings and help ensure rooms are set up and going on coffee runs for directors.
- Manage requests for official company letters requiring a company stamp.
- Support with the setup and organisation of monthly Board meetings.
- Support onboarding of new employees by preparing desks, access passes, and welcome bags.
- Assist with the coordination of internal events and team lunches.
- Assist with travel bookings or visitor arrangements where needed.
- Act as a first point of contact for office-related queries from employees.
- Provide ad hoc administrative support to the People & Culture team.
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Office support:
- Manage incoming and outgoing mail, deliveries, and courier collections.
- Ensure all outgoing post is organised and placed in the correct location for collection.
- Maintain meeting rooms to a high standard, ensuring they remain tidy and well stocked.
- Monitor stock levels of supplies and ensure timely reordering.
- Order office supplies, including stationery and general office consumables.
- Carry out daily replenishment of office essentials across all office areas.
- Maintain tidiness in shared spaces including reception, kitchen areas, post room, and restrooms.
- Manage and process expenses using the corporate card.
- Report office maintenance issues as they arise.
- Support the People and Culture Co-ordinator with managing office health & safety compliance.
- Monitor cleaning standards across office areas and raise any issues with the cleaning provider to ensure a consistently high standard.
- Provide general office administration support as required.
- Support the People and Culture Co-ordinator with any general tasks.
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What we need from you:
- A friendly, professional, and welcoming approach when greeting visitors, clients, and employees.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- Confidence in handling reception duties, including answering calls, managing enquiries, and coordinating visitors.
- A proactive attitude and willingness to support the wider team with office administration.
- Good attention to detail and a high level of accuracy.
- Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
- The ability to work independently while maintaining a collaborative approach.
- Reliability, discretion, and a commitment to providing excellent customer service.
- Previous experience in a reception, front-of-house, or office support role is desirable.
What you will get from us:
- Competitive salary and holiday allowance
- A pension contribution
- An exclusive staff discount
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