Xcite West Lothian Leisure
Receptionist at Whitburn Academy - 22.5 hours per week
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Job Reference
WBAREC22.5
Hours Of Work
Working 22.5 hours per week:
Monday
4pm - 10pm
Tuesday
1:30pm - 10pm
Wednesday
9am - 5pm
Thursday
OFF
Friday
OFF
Saturday
OFF
Sunday
OFF
Benefits
- Free Xcite Membership & discounted family membership
- Cycle to Work Scheme
- 33 days annual leave (increasing to 38 after 5 years' service, pro-rata for part-time employees)
- Fantastic discounts at online and instore retailers through our Benefits Portal
- Company Pension contributions up to 15% of your salary
- Uniform provided
Salary
£13.45 per hour
Job Description
About us
West Lothian Leisure is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
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The Role
As Receptionist at Whitburn Academy, you’ll be the first point of contact - greeting visitors, helping with bookings and membership options, answering enquiries, and making sure every guest has a great experience from the moment they arrive. Whether it’s families, clubs, fitness enthusiasts, or first-time visitors, your role is all about creating a warm and helpful welcome.
- Welcoming every visitor like they’re a regular (even if it’s their first time!)
- Answering calls, emails, and questions with confidence and a smile
- Managing bookings for classes, courts, and facilities
- Processing memberships, payments, and daily transactions
- Keeping reception running smoothly and looking sharp
- Sharing info about classes, memberships, and special offers
- Helping the wider team keep everything running like clockwork
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What We’re Looking For
- A naturally friendly, positive personality
- Great communication skills
- Calm, organised, and able to juggle a busy environment
- Excellent IT skills
- Experience in customer service or reception preferred but personality matters most!
If you're friendly, organised, have good IT skills and enjoy being part of a lively, people-first environment we'd love to have you on our team.
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