Bupa UK
Receptionist - Bank
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Job Description
Receptionist - Bank
Arbrook House Care Home, 36 Copsem Lane, Esher, Surrey KT10 9HE
- CQC rating: Outstanding
- Carehome.co.uk rating: 9.8 / 10
- Pay: £13.10 - £14.10 per hour depending on experience
- Contract: Bank Contract - Zero hour contract
We Make Health Happen
Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives.
You’ll Help Us Make Health Happen By
- Acting as the first point of contact for all visitors to the home
- Taking responsibility for managing new enquiries
- Providing advice and support both face to face and over the phone
- Conducting show-arounds within the care home
- Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
- Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
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Key Skills / Qualifications Needed For This Role
- Previous experience as a Receptionist with a focus on providing excellent customer service
- Friendly manner both face to face and over the phone
- Approachable and organised
- Ability to build strong relationships with residents, their families, and internal teams
- Dedicated and efficient with the ability to handle a varied workload
- Caring attitude that underpins everything you do to make a real difference to people’s lives
Benefits
- Flexible working patterns to fit around you
- Comprehensive induction (fully paid)
- Free meal on every shift
- DBS Check and Uniform provided and paid for by Bupa
- Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
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We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Please Note
- This role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
Time Type
Full time
Job Area
Care Home - Facilities & Home Support
Locations
Arbrook House
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