Buckinghamshire Healthcare NHS Trust
Receptionist / Data Activity Clerk
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Job Description
To provide a confidential reception and data entry service for the Cancer Care and Haematology Department and Sunrise Cancer Unit.
As part of Cancer administration, staff will also provide cross cover of our other admin areas, for example two week wait office, data collection/validation and general administration.
As the first point of contact in the unit, welcome patients, visitors and trust staff, providing reception duties.
- Make, amend and cancel as necessary outpatient appointments.
- Attend to patients on arrival and liaise with the medical staff to ensure that correct data is recorded on the Medway computer system.
- Register new patients on hospital Medway and computer systems and ensure patient details are updated as required.
- Deal sensitively with large numbers of telephone queries from patients/relatives, General Practice surgeries and medical/admin staff at all levels.
- Working together with the administration staff to assist in the preparation of clinics and clinical notes, and patient details are up-to-date and available for the daily clinics.
- Communicate effectively and sensitively with patients who did not attend their appointments, either by telephone or letter in order to facilitate a new appointment.
- Arrange hospital transport for patients attending the clinic.
- Flexibility for covering illness/annual leave with team members.
- General clerical duties ie filing, faxing and photocopying.
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What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
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Why work for us?
We are committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.
For further details / informal visits contact:
Name: Annie Downes
Job title: Assistant Manager of Oncology & Haematology
Email address: Anniedownes@nhs.net
Telephone number: 07789878506
For more information, please contact Annie Downes on 07789878506
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