The Bird, Bath
Receptionist - Dukes Hotel
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Receptionist - Dukes Hotel
Location: The Bird, Bath and Dukes Hotel, Bath
Type: Part Time, Full Time
Experience: 1 Year
Salary: Up to £12.75 / Hour
Skills
- receptionist
- SevenRooms
- Guest Services
- Customer Service
- Opera
- ResDiary
Description
Be a Receptionist but most importantly be you! At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:
- Monthly service payments as well as monthly pay
- Free parking for team members
- Progression and training opportunities throughout Kaleidoscope Collection
- Discount on eating, drinking and sleeping at all of our properties
- £500 refer a friend scheme- for new full time team members
- Work in a stimulating environment as part of a diverse community of people
- Be part of a team who live and breathe our purpose
On arguably the grandest street in Bath, Great Pulteney Street sits Dukes. Two Georgian townhouses, 17 individually designed rooms and suites, and a bar that knows its way around a cocktail. It's the kind of place that makes you feel like you've stepped into another era, just with considerably better bedding. Dukes is intimate by design. A cooked-to-order breakfast, a walled garden, a lounge fireplace, and a team that guests talk about as much as the rooms. Small but seriously good.
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What's it like to work here?
Exactly what you'd hope: warm, personal, and never two days the same. Being part of a small team means you matter; you're not a cog; you're the whole machine. We're big-hearted, genuinely inclusive, and we take real pride in making guests feel something. We're unconventional in the best way. Whether this is your first step into hospitality or your career of choice, you'll find a team that backs you to be exactly who you are and has a bloody good time doing it.
Come find us: @dukesbath
As Receptionist what you’ll be doing
Working a variety of weekend and weekday shifts you will be the personality our guests experience on arrival and departure:
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- Full time: 40 hours per 5 out of 7 days per week
- Part Time: 3 days, 24 hours per week
Take care of the finer detail with check-ins, check-outs, preparing bills and taking payments. Show our guests we care throughout their stay by answering queries and resolving issues. Show off your knowledge of our hotel and all it has to offer so you can help our guests and perhaps offer a little upsell too. Take care of the admin – When you’re not face-to-face with our guests you’ll be on the phone, emails or doing other computer-based work.
What happens next with your Receptionist application?
Attract our attention with your application and we’ll call you. After we speak on the phone, you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!
Address:
18-19 Pulteney Rd (South), Bathwick, Bath BA2 4EZ, UK
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