RS Group
Receptionist, Hospitality and Houskeeper Coordinator
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Location: This is an office-based role, requiring you to be present on site 5 days per week at our London HQ in Pancras Square
Contract Type: Permanent
The Opportunity
This is a highly visible role at the heart of our London Headquarters, where you'll create a welcoming and professional experience for employees, customers, and visitors. Combining front-of-house reception, hospitality coordination, housekeeping oversight, and office support responsibilities, you'll play a key role in ensuring the office environment operates smoothly and consistently reflects the highest standards of service and presentation.
What You Will Be Doing
- Providing professional front-of-house reception cover and acting as the first point of contact for visitors.
- Delivering an exceptional customer experience for employees, guests, and senior stakeholders.
- Managing visitor sign-in procedures and coordinating visitor access requirements.
- Coordinating meeting room bookings and ensuring all spaces are prepared and presentation ready.
- Managing catering requests and preparing refreshments for meetings and events.
- Providing hospitality support for leadership, Board, and external stakeholder meetings.
- Coordinating incoming and outgoing mail, courier services, deliveries, and parcels.
- Ensuring meeting rooms, kitchens, breakout areas, and hospitality spaces are maintained to a high standard throughout the day.
- Monitoring and replenishing refreshments, stationery, and office supplies.
- Overseeing housekeeping standards across the office and liaising with cleaning contractors to address cleaning requirements.
- Conducting regular checks of office facilities and escalating maintenance or presentation issues when required.
- Supporting office events, employee engagement activities, and catering arrangements.
- Assisting the Office Manager and Executive Assistants with general administration and office coordination activities.
- Maintaining accurate records relating to stock, supplies, and hospitality procedures.
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What You’ll Bring
- Previous experience in a reception, hospitality, housekeeping, catering, office support, or customer-facing role.
- Outstanding customer service skills with a professional, friendly, and confident approach.
- Experience interacting with visitors, clients, and senior stakeholders in a corporate environment.
- Strong organisational and time management skills with the ability to manage multiple priorities.
- A proactive, reliable, and adaptable mindset with a positive, can-do attitude.
- The ability to work independently while building strong relationships across the business.
- High attention to detail and pride in maintaining exceptional workplace and hospitality standards.
- Basic Microsoft Office skills, including Outlook, Word, and Teams.
- Food hygiene knowledge or certification.
- Experience supporting corporate meetings, events, and hospitality services would be advantageous.
We Are RS
At RS, we are making amazing happen for a better world.
As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive.
What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values – We are one team, We deliver brilliantly, We do the right thing, and We make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact.
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Rewards
Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.
Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:
- Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
- Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
- Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
- Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values
Ready to Make Amazing Happen?
Join over 8,500 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here.
Apply now and make RS a part of your journey.
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