Keystone Group
Receptionist
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About The Role
Keystone Lintels is looking for a friendly, professional and motivated Receptionist to join our team. You’ll be the first point of contact for visitors and callers, playing an important role in creating a welcoming experience while helping to keep the day-to-day running of the office organised and efficient.
This is a varied role, ideal for someone who is organised, approachable and able to remain calm and professional in a busy working environment.
What You’ll Be Doing
- Answering and directing incoming calls, taking accurate messages and relaying information to the relevant team members
- Greeting and directing visitors, managing the reception area and ensuring it remains clean, tidy and welcoming
- Receiving and distributing incoming post and parcels, franking outgoing mail and maintaining housekeeping stock levels
- Managing meeting room bookings, preparing rooms, providing refreshments and assisting with meeting catering
- Ordering stationery and general office supplies and maintaining reception and administrative documentation
- Supporting the Accounts department with purchase orders and card payments
- Helping arrange staff travel and completing documentation including Building Control and Ancillary Certificates
- Providing general administrative and ad-hoc support to directors, senior staff and other departments
- Ensuring company standards and procedures are followed at all times
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What You’ll Need To Succeed
- Previous receptionist or administration experience would be desirable
- Excellent communication, customer service and interpersonal skills
- Strong organisational skills with excellent attention to detail
- Ability to multitask, prioritise workloads and remain calm under pressure
- Good working knowledge of Microsoft Excel and other Microsoft Office applications
- A proactive approach to problem-solving and the ability to use initiative
- Ability to work independently and as part of a team
- A positive, professional and helpful attitude
What We’re Looking For
- Reliable, punctual and professional
- Friendly, approachable and confident when dealing with people
- Highly organised with a strong attention to detail
- Excellent communication and customer service skills
- Able to manage multiple tasks and changing priorities
- Proactive, practical and willing to support colleagues
- Someone who takes pride in maintaining a professional and welcoming first impression of the company
What We Offer
- Opportunities for professional development and career progression
- A supportive, values-driven and inclusive working environment
- Competitive salary and benefits package
- 32 days annual leave, increasing with service
- Pension
- Life Assurance
- Healthcare Cashback Plan
- Enhanced Family Friendly policies
- Additional employee benefits including, access to our Cycle to Work Scheme, Employee Discount Scheme, Employee Recognition awards, Employee Assistance Programme.
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A Bit About Us
For more than three decades, the Keystone Group has grown to become one of the UK and Ireland’s largest family-owned construction product manufacturers. Driven by a relentless focus on innovation and customer excellence, the Group employs over 2,000 employees across 28 sites, supplying cutting-edge building solutions to growing markets in the UK & Ireland, Europe, Australia and North America. Its portfolio includes market-leading brands in the steel, light & environmental and timber sectors.
Keystone Lintels is part of Keystone Group and is proud to lead the way in steel lintel design, production and service. Keystone Lintels has dedicated technical teams that provide customers with solutions for their complex project needs. Production facilities in Derbyshire, England and Cookstown, Northern Ireland enable Keystone Lintels to provide a fast and efficient service to its extensive network of merchant partners across the UK and Ireland.
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