Mersey Care NHS Foundation Trust
Receptionist
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We currently have a full time (Monday - Friday 9am - 5pm) Receptionist vacancy at Norris Green Community Hub, Liverpool.
This is an exciting opportunity to join our Mental Health Care Division Administration Team.
The unit offers outpatient appointments and support for adults enduring mental health issues. The service offers flexible, responsive and proactive integrated services to individuals with severe and complex mental and behavioural disorders.
The post holder will be expected to provide a comprehensive Receptionist and Administrative service to an excellent standard, ensuring a high level of customer care to the reception areas across Mental Health Care Services Division.
An excellent telephone manner is essential. The post holder will be expected to work closely with the teams working with the minimum of supervision to co-ordinate their activities to ensure that an efficient service is provided.
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The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information. You should be able to demonstrate excellent written and verbal skills, strong organisational and time management skills and have a high level of accuracy and attention to detail.
Typing/WP RSAII or equivalent or equivalent work based experience is essential as is experience of working in an office environment
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
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At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
For further details / informal visits contact:
- Name: Erica Orr
- Job title: Administration Manager
- Email address: erica.orr@merseycare.nhs.uk
- Telephone number: 07825 218 418
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