Nuffield Health
Receptionist
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Receptionist
Hereford Hospital | Customer | Fixed Term Contract | Part Time |
£25,038 per annum
32.5 hours consists of early shifts (06:45am to 13:45pm) and late shifts (13:45pm to 20:45pm).
Job Overview
Making a great first impression is really important. That’s why we need the right person to join us and help greet our patients and visitors to the hospital. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.
As a Receptionist at our Hereford Hospital, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated, and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
Key Responsibilities
As a Receptionist, you will:
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- Provide a friendly, efficient reception service, which involves customer contact both face to face and on the telephone, and provides advice within remit of role.
- Operate a complex switchboard in accordance with agreed procedures.
- Handle queries within the remit of own role, escalating more complex / serious issues to senior staff where required.
- Admit patients to the department and make straightforward appointment bookings and amendments.
- Take payments from patients in accordance with set procedures, processing payments using appropriate processes and systems, and reconciling monies taken daily.
- Provide friendly and efficient customer service.
- Complete electronic and/or manual data entry / record keeping in an accurate and timely manner, to agreed format and standards.
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Benefits
Helping you feel good.
We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind. With everything from a cycle to work scheme, financial wellbeing support, and more – at Nuffield Health, we take care of what’s important to you.
Join Us
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
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