The Fragrance Shop
Receptionist & Office Assistant
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About us
We're the UK’s leading Independent Fragrance distributor of the most sought-after brands across premium, celebrity and lifestyle fragrances. We're recruiting for a Receptionist and Office Assistant to join the team at our Fragrance Quarters, located at Trafford Park, Manchester.
If you’re looking for a fast-paced, challenging, yet rewarding role where no two days will be the same, then this role will be of interest to you.
What you'll get
- 25% staff discount off everything we sell, mainstream to niche luxury.
- Flexi Scheme: Flexible hours, your way — start early, finish late, or work from wherever suits you best.
- Free Parking: Free on-site parking for all staff, including free charging points for electric vehicles.
- Career pathways: Mapped routes from advisor to manager, regional and beyond.
- The gym at FQ: On-site and free for everyone based at our Trafford Park HQ.
- A brand-new home: State-of-the-art offices opened in 2023, built around the team.
Person specification
- Fully competent in all general areas of administrative tasks e.g. filing, photocopying, and typing of correspondence/ emails.
- PC literate as use of Excel, Outlook, and other areas of the Microsoft package are essential.
- Maths and English grade C and above or equivalent.
- A well-presented candidate possessing a professional telephone manner.
- Must be confident and reliable, with a can-do attitude due to the varied nature of the role.
- The ability to work well under pressure within a fast-paced environment.
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Responsibilities
- Operate a multi-line telephone system to answer incoming calls; direct callers to the appropriate staff member/ department.
- Manning the main doors into the company office, adhering to all security procedures.
- Meeting and greeting clients and guests, preparing beverages and snacks as appropriate.
- Booking of meeting rooms; diary management of these rooms allocated to Head Office staff.
- Receive and sort mail and parcels, distributing to the correct department or member of staff.
- Responsible for all outgoing post and packages, recording deliveries, and using appropriate postage.
- Assist with the preparation of lunches, snacks, and drinks for on-site meetings.
- The use of current filing systems both paper documents and electronic.
- Assisting, when required, with P.A duties such as raising purchase orders, price comparison tasks, and other ad-hoc duties as required by the business.
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What you can expect
Working at the UK’s leading independent Fragrance distributor, you will get to work for a company who prides itself on outstanding customer service and delivering fragrance in a manner which best meets our customer needs. You can expect to join a team who work hard to achieve results and are focused to ensure a great customer experience.
How to apply
Simply upload your CV via our careers page.
Join us now and help shape the future of fragrance retail!
The Fragrance Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Due to the high volume of applications that we receive, we are regrettably not able to respond to everyone. If you have not heard from us within four weeks of your application, please assume that on this occasion you have not been successful.
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