What you'll be doing

• Acting as the first point of contact for customers, visitors, and stakeholders
• Becoming fully competent in bespoke military software applications
• Managing telephone calls, emails, and face-to-face enquiries professionally
• Drafting emails and correspondence for both internal and external recipients
• Monitoring and maintaining shared electronic mailboxes
• Responding to routine queries and escalating more complex matters to line management when required
• Providing administrative support to ensure the smooth running of the office
• Working independently and as part of a team to achieve operational objectives
• Maintaining accurate records and documentation
• Delivering excellent customer service at all times

Qualifications

What we're looking for

• Excellent communication skills and a positive, professional attitude
• Previous administration experience and a sound understanding of office processes
• Basic knowledge of Microsoft Office 365, including Outlook, Word, Excel, and SharePoint
• Strong organisational skills and attention to detail
• Ability to work independently and as part of a team
• Good customer service and interpersonal skills
• Ability to manage multiple tasks and prioritise workloads effectively
• Previous experience working within a military administrative environment is desirable but not essential
• Full UK driving licence preferred

Additional Requirements

• Must have lived in the UK for the past 3 years
• Must have the legal right to work in the UK
• Must be able to successfully pass security vetting
• Must be able to obtain and maintain a DBS check

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [email protected]

Any offer of employment for this role will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to the clearance level associated with the role. Join us in fostering a workplace where everyone can achieve their full potential. All applications will be treated in the strictest confidence.