Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Receptionist

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting Receptionist to join the team located in London.

Responsibilities

• Providing support to the client and answer calls and emails in a professional and timely manner
• Provide a friendly and professional concierge style reception service
• To escort visitors to meeting rooms, take their coats and make them feel welcome (call the host, ensure that visitors are met by their hosts at reception)
• Issue visitor passes
• Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience
• Anticipate client needs and follow up with clients to ensure that client expectations are met and where possible exceeded.
• Ensure that waiting visitors are kept informed of any delays and progress and to ensure client comfort.
• Ensure the reception desk and reception area is kept clean and tidy at all times
• Manage the online meeting room and visitor management system
• Promote and maintain CBRE & SwissRe culture throughout teams
• Meet and greet all employees and external visitors
• Ensure that all visitors are aware of the safety procedures and follow the correct signing in process
• Answering general telephone and email enquiries and routing calls to the relevant employees via a switchboard system
• Provide general admin support to the facilities team when required
• Undertake any other duties as requested by the Contract Manager
• Dealing with hospitality requests
• To provide after hours receptionist presence if required