Mersey Care NHS Foundation Trust
Receptionist/Administration Assistant
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About the Role
We have a vacancy for a motivated and enthusiastic staff member to work for the Talking Therapies Halton Team. The post holder will be customer focused and provide a comprehensive service. Communication and organisational skills are essential.
Responsibilities
- Customer Focused: Provide a comprehensive service.
- Communication: Excellent interpersonal skills.
- Organisation: Ability to organise and prioritise work schedule.
- Initiative: Work on own initiative.
- Confidentiality: Maintain respectful confidentiality.
- Previous Experience: Desirable.
- Flexibility: Willing to work across 2 sites as required.
- Reception and Administrative Duties: Ensure the smooth day to day running of the work environment.
- Administrative Procedures: Work with colleagues to establish and maintain procedures to promote patient satisfaction.
- Training and Development: Participate in training and development programmes both internal and externally.
- Quality Strategy: Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.
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Service Hours
The service is open Monday to Friday 9 am to 5 pm depending on service needs and shifts are allocated accordingly to ensuring service needs are met.
About Mersey Care
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
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At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Contact Information
For further details / informal visits contact:
- Name: Julie Burnett
- Job Title: Deputy Admin Support Manager
- Email Address: julie.burnett@merseycare.nhs.uk
- Telephone Number: 07718074317
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