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Receptionist/Administrative Apprentice
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Job Description
As part of the Oaklands Health Centre Team, you will be responsible for undertaking a wide range of administrative and reception duties. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies.
About Oaklands Health Centre
Oaklands Health Centre is a GP Practice in the seaside town of Hythe. We are a team of 2 GP Partners, 3 Salaried GPs, 4 Advanced Nurse Practitioners, 2 Practice Paramedics, 3 Practice Nurses, 1 Nursing Associate, and 3 Health Care Assistants. We are the Lead Practice for the Primary Care Network, Folkestone and Hythe Rural.
Our Aim
- Provide high-quality accessible primary medical care
- Follow up-to-date guidelines for best clinical practice
- Ensure and support continued professional development of the Primary Health Care Team
- Provide an open, safe, and pleasant environment for staff and patients alike
- Treat all patients in a polite, fair, and equitable manner
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Apprenticeship Details
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Desirable Qualifications
- GCSE in English, Mathematics (grade 3 or 4)
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non-judgemental
- Patience
- Empathy
- Calm
- Positive attitude
- Discrete
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Other Requirements
- Passing a Disclosure and Barring Service (DBS) check.
Earnings and Progression
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Completing a customer service apprenticeship in a GP practice can open several progression routes, depending on your interests and whether you want to stay in primary care or move into broader healthcare administration.
Contact Information
The contact for this apprenticeship is:
- Oaklands Health Centre
- Penny Snow
- Email: p.snow@nhs.net
- Phone: 01303 235300
The reference code for this apprenticeship is VAC2000043859.
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