Leicestershire Partnership NHS Trust
Receptionist/Administrative Assistant
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Come and Join Leicestershire Partnership NHS Trust
Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!
Job Opportunity: Receptionist/Administrative Assistant
We have an excellent permanent opportunity for a Receptionist/Administrative Assistant to join our West Leicestershire Community Neighbourhood Mental Health Team within the directorate of Adult Mental Health.
Job Details
- Position: Receptionist/Administrative Assistant
- Location: West Leicestershire Community Neighbourhood Mental Health Team
- Directorate: Adult Mental Health
- Working Hours: Full-time, 37.5 hours per week (9-5, Monday to Friday)
- Job Share: Considered
About the Role
The Team provides comprehensive support to older adults with mental health problems and consists of nurses, medics, Occupational Therapists, and Psychologists.
As an Administration Assistant for the West Leicestershire Team, you will be responsible for providing a comprehensive administration service to a specific area of the mental health team. This includes supporting a clinical team by providing front-of-house cover to Main Reception, greeting a variety of people including other Health Service disciplines, patients, carers, relatives, and contractors. You will need to be quick-thinking yet operate within Trust Policies and guidelines.
There will be a requirement to cover both Mental Health sites in Hinckley as needed. Orchard Resource Centre is in Hill Street, Hinckley, and Hynca Lodge is on Tudor Road.
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Key Responsibilities
- Provide comprehensive administration service to a specific area of the mental health team.
- Support a clinical team by providing front-of-house cover to Main Reception.
- Greet a variety of people including other Health Service disciplines, patients, carers, relatives, and contractors.
- Operate within Trust Policies and guidelines.
- Process referrals, data inputting, and support the wider teams as per service needs.
- Other general administration duties.
- Require good working knowledge of Microsoft Office applications, excellent IT skills, and be highly organised with good planning skills.
- Include telephone and written correspondence with patients, Service Users, liaising with family members/carers, GPs and other primary care services, other external NHS services or partner agencies such as Social Care and the Police.
Requirements
- Administration experience.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Demonstrate our values of Compassion, Trust, Respect, and Integrity.
Benefits
- Generous pension contribution and holiday allowance starting at 27 days.
- Free onsite parking.
- Access to a wide range of additional benefits such as discounted shopping, recognition schemes, and various other packages to help support your work-life balance.
- Health and Wellbeing Support.
- Structured learning journey enabling you to achieve your long-term goals and work to your strengths.
How to Apply
For more information about the role or an informal visit, please contact Andrew Spencer, Administration Manager, on 07767 442142.
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Please note: We do NOT offer Sponsorship for this role*
We may close the advert early if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health, and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire, and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Additional Information
- Details of our benefits, leadership behaviours, and other important information can be found in the Information for Applicants, please view the supporting documents.
- We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
- For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
- All jobs will require permission to work in the UK.
- For all jobs, the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
- Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
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