Dorset HealthCare University NHS Foundation Trust
Receptionist/Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Poole Healthcare Centre
Poole Healthcare Centre provides an assessment, diagnostic and treatment service at Poole Healthcare Centre, 1st Floor Boots the Chemist, Dolphin Shopping Centre, Poole.
About the Role
The administration team is currently looking to recruit an administrator to work 15 hours per week. The role includes dealing with a range of telephone queries, arranging appointments, downloading referrals, post, managing patient and hospital correspondence, data inputting and problem solving whilst covering the reception. In addition to dealing with patients a key part of this role is to provide administrative support to the clinical team to enable them to run their clinics effectively.
Key Responsibilities:
- Dealing with a range of telephone queries
- Arranging appointments
- Downloading referrals and managing post
- Handling patient and hospital correspondence
- Data inputting
- Problem solving
- Covering the reception
Key Skills and Attributes:
- Highly organized
- Excellent communication skills
- Strong commitment to delivering a customer focused service
- Ability to effectively manage multiple and diverse work streams
Purpose of the Role
To provide an efficient and friendly Reception and Administrative service to support the delivery of excellent patient care.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
To ensure that patients and contacts with the service are dealt with in a friendly, empathetic and professional manner and to help ensure that the patient experience is positive for all.
To assist in the provision of a comprehensive, high quality and efficient outpatient service including the management of electronic medical records.
Requirements
- Employment in this post requires an Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.
- Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
About Dorset HealthCare
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Contact Information
For further details / informal visits contact:
- Name: Beverley Wrixon
- Job title: Clinic Support Supervisor
- Email address: b.wrixon@nhs.net
- Telephone number: 01202 493250
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location