• Welcome visitors, employees and guests, providing a friendly and professional first point of contact.
• Manage incoming telephone calls, enquiries, visitor sign-in and security procedures.
• Coordinate meeting rooms, visitor hospitality and guest parking.
• Manage incoming and outgoing post, parcels and sample deliveries.
• Maintain a clean, organised and welcoming reception area.

Office, Hospitality & Supplies

• Coordinate the ordering and replenishment of refreshments, stationery and staff welfare supplies across all sites.
• Organise weekly staff lunch orders and support Box Café requirements.
• Help ensure our offices remain well-stocked, organised and welcoming.

People, Payroll, Benefits & Fleet Administration

• Support routine payroll, pension, employee benefits and salary sacrifice administration.
• Assist with company vehicle and fleet administration.
• Support employee onboarding and offboarding processes.
• Maintain accurate employee records, organisational charts, departmental trackers and reports.
• Assist with expenses, invoices, employee communications, surveys and feedback activities.
• Support People & Culture projects, process improvements and wider departmental administration

What are we looking for?

We’re looking for someone who brings the right attitude, a passion for organisation and a genuine desire to help others.

You’ll Ideally Be

• Friendly and approachable: You enjoy making people feel welcome and creating positive experiences.
• Highly organised: You love administration, take pride in accuracy and can juggle competing priorities.
• An excellent communicator: You communicate confidently and professionally, both verbally and in writing.
• Reliable and trustworthy: You keep your promises, take responsibility and follow through on commitments.
• Calm under pressure: You can manage a varied workload in a fast-paced environment.
• Tech-savvy and eager to learn: You’re confident using systems or enthusiastic about learning new technology.
• Positive and proactive: You take pride in your work and look for ways to make things better.

A genuine commitment to supporting the company culture and PRIDE values is important. Above all, they want someone who cares about people and takes pride in making someone else’s day.