Blackpool Teaching Hospitals NHS Foundation Trust
Receptionist/Clerk
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About the Role
The post holder will assist in the provision of clerical support to the team members working within Sexual Health Clinics across Blackpool, Wyre and Fylde by undertaking basic office procedures under the direction and management of the Administration Manager to maintain an effective and efficient office system. Shift pattern will include working long days evenings and weekends.
This will include face to face contact with members of the public, checking clinic registration forms have been completed correctly i.e., date of birth, address, GP, telephone numbers etc.
- Monitor and co-ordinate incoming telephone calls for example to receive and relay messages, to provide basic information as per guidelines when making patient appointments.
- Provide non-clinical information in response to routine enquiries for example when to attend for an STI screen, a smear or a blood test.
- Dealing with enquiries and personal callers and re-directing medical/clinical enquiries to the appropriate medical/nursing staff.
- Register electronically all patients who attend clinics, ensure all personal details are correct, issue a patient identifiable number and where necessary prepare a case file.
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Note: This role will not be eligible for sponsorship as it doesn't meet the minimum salary requirements for a skilled worker visa, therefore you must have appropriate right to work in the UK or your application will not be progressed to the next stage of Recruitment.
About the Trust
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
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About the Location
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
Contact Information
For further details / informal visits contact:
- Name: Wayne Scott
- Job title: Administration Manager
- Email address: wayne.scott1@nhs.net
- Telephone number: 01253 951993
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