Owen Mumford
Receptionist/Office Manager
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Owen Mumford is looking to hire a Office Manager/Receptionist at our Witney site. Could this be your next role?
As the Office Manager/Receptionist you will provide a professional and efficient front-of-house and office administration service, ensuring the smooth day-to-day running of the office environment. The role is responsible for reception duties, visitor management, office supplies and facilities coordination, post and courier administration, expenses support, and general administrative assistance to support internal teams, customers, suppliers, and external visitors.
Key Responsibilities
- To answer all incoming telephone calls in a professional business manner and transfer those to the correct destination – taking and relaying messages where appropriate
- Provision of information to callers
- To receive visitors and to inform the person they wish to see immediately, including the Chipping Norton site. To assist with the Sine Core System when necessary
- Send and receive e-mails from the OM general e-mail address and deal with enquiries where possible
- General administrative & clerical duties
- Maintain office supplies, consumables, stationery, kitchen items, and meeting room resources.
- Frank all outgoing mail and sort incoming mail on a daily basis.
- Assist in the organisation of meeting rooms
- Provide administrative support for meetings, audits, customer visits, and unexpected external visits.
- Distribute sales enquiries
- Maintenance of Sine Core System
- Maintain a tidy reception area
- Other adhoc duties as required
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To Be Successful In This Role, You Will Need
- Previous work on reception in a busy environment
- Experienced in using Excel and Word
- Previous experience in a busy reception, office administration, or office management environment.
- Excellent verbal and written communication skills.
- Professional and confident telephone manner.
- Strong organisational skills with the ability to prioritise workload effectively.
- High attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Strong customer service and interpersonal skills.
- Ability to maintain confidentiality and professionalism at all times.
- Flexible and proactive approach to work.
- Previous experience using a Meridian switchboard system preferred.
- Experience using visitor management systems such as Sine Core desirable.
- Previous experience handling expenses administration and data input advantageous.
What will we give you?
Benefits
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You will be joining a successful, privately owned industry leader who are constantly innovating and looking to improve lives, empower patients and relieve the pressure on healthcare professionals. We invest heavily in our staff and offer a competitive salary and benefits package along with the opportunity to develop within the business. Additional benefits include:
- Flexi time – covering 37.5 hours per week with core working hours of 9:30am-12 Noon and 2:00pm-4:00pm (3:30pm on Fridays)
- 25 days annual leave (with the opportunity to earn loyalty days with length of service)
- Company pension scheme with employer contributions
- Holiday purchase scheme (up to 10 days purchased per holiday year)
- Enhanced Family Friendly Policies
- Enhanced Sickness Pay
- BUPA Cash Plan
- Cycle2Work Scheme
- Electric Car Scheme
- Wellbeing initiatives and support
- Free parking, free tea & coffee
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About Us
Owen Mumford is a global leader in medical device design and manufacture. For over 70 years we have been inventing life-enhancing devices that are tested and proven to deliver an industry benchmark in the safety, accuracy and comfort of medication administration. This strong heritage is the springboard for our future as we help to shape the progress of the healthcare industry by bringing pioneering concepts and solutions to life in an accountable and sustainable way. Headquartered in the UK, Owen Mumford is a global medical device company with an established presence across North America, EMEA and APAC.
Owen Mumford is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. Every job offer is subject to satisfactory references and compliance with vetting requirements applicable to the job role.
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