Basingstoke and Deane Borough Council
Recovery and Enforcement Team Leader (993)
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Recovery and Enforcement Team Leader
Lead a high-performing team and make a real difference to the collection of vital local revenues.
We are seeking an experienced revenues professional to join our award-winning Revenues Service and play a pivotal role in leading high-performing collection and recovery services across the borough.
As our Recovery and Enforcement Team Leader, you will lead a dedicated and knowledgeable team responsible for the recovery of Council Tax, Business Rates and Housing Benefit Overpayments. You'll have the opportunity to shape performance, drive continuous improvement and help ensure the Council continues to deliver essential services to residents.
We're looking for someone who combines strong technical knowledge with excellent leadership skills and enjoys supporting others to achieve their best. If you're ready to take the next step in your revenues career and want a role where your expertise will have a visible impact, we'd love to hear from you.
What you'll be doing
- Leading and developing a high-performing Recovery and Enforcement Team.
- Managing the recovery of Council Tax, Business Rates and Housing Benefit Overpayment debt.
- Ensuring recovery action is taken in accordance with legislation, Council policies and agreed timescales.
- Supporting service improvement and helping maximise collection performance.
- Preparing and presenting Committal Court proceedings at the Magistrates' Court.
- Working collaboratively with colleagues and partners to deliver positive outcomes for residents and the Council.
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What we're looking for
- Experience of Council Tax, Business Rates and Housing Benefit Overpayment recovery.
- Strong knowledge of recovery and enforcement legislation.
- Excellent communication, decision-making and leadership skills.
- Experience preparing and presenting legal or court documentation within a Revenues environment.
- Ability to attend Council offices a minimum of three days per week as part of our hybrid working arrangements.
Why join us?
At Basingstoke and Deane Borough Council, you'll be joining a supportive, forward-thinking organisation that invests in its people and values professional development.
We are proud to be an equal opportunities employer and welcome applications from all sections of our community.
What benefits do we offer?
At Basingstoke and Deane Borough Council we offer a wide range of employee benefits to recognise your valued contribution:
- Generous annual leave allowance plus bank holidays
- Local government pension scheme and Life Assurance
- Salary sacrifice schemes for bicycles and electric cars
- Access to discounts at nationwide retailers through our ‘BOOST’ perks discount site
- Funded healthcare cash plan including optical and dental cover
- Free flu vaccination vouchers
- Access to a free and confidential employee assistance program
- Support towards a variety of training, including professional qualifications, apprenticeships and wider technical and soft skill development courses
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We are an equal opportunities employer and welcome applications from all sections of our community.
The council signs up to the Disability Confident scheme (formerly known as the ‘Two Ticks’ scheme). If you have declared a disability on the application form we can guarantee you an interview if you meet the essential criteria for the job.
Basingstoke and Deane Borough Council is undertaking Local Government Reorganisation, transitioning from a two-tier structure to new unitary councils from April 2028. If you are employed by Basingstoke and Deane Borough Council as of 1 April 2028, your role will transfer to one of the new organisations on your existing terms and conditions. This change is part of a wider move to support local devolution and strengthen powers within our communities. For further information please visit New Councils Decision.
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