Reframe
Recovery Coach
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About
Reframe is seeking a Certified Coach or Mental Health Professional to join our Thrive Coaching platform within the app. In this role, you'll support members on their alcohol recovery journey. You'll educate, motivate, and guide members through structured group meetings, provide ongoing encouragement, and collaborate with our community and coaching teams.
This role centers on facilitating live group meetings at a fixed weekly schedule, alongside 1:1 coaching and community engagement. We're looking for someone compassionate, organized, and knowledgeable about behavior change and alcohol recovery.
Availability requirement (please read before applying)
This role requires firm, recurring availability to host live meetings on Monday, Friday, and Saturday at 3:30 AM EST. Because these meetings serve our international community, this time corresponds to:
- United Kingdom: ~8:30 AM (GMT/BST)
- Australia (Sydney/Melbourne): ~7:30 PM AEST / ~8:30 PM AEDT (same day)
- New Zealand: ~9:30 PM NZST / ~10:30 PM NZDT (same day)
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Reliable availability at this time is the most important requirement for this role. Applicants who cannot consistently commit to this schedule will not be a fit.
What You'll Do
- Host and co-host live community meetings on Monday, Friday, and Saturday at 3:30 AM EST, focused on alcohol reduction and sustainable habit change
- Provide 1:1 coaching to members on their alcohol reduction or recovery journey
- Offer educational and motivational support around behavior change
- Engage with members in the Reframe app through chat-based support, offering encouragement, resources, and guidance
- Collaborate closely with the coaching, community, and support teams to ensure a consistent, high-quality member experience
- Track member interactions and feedback to help improve the community support experience
- Contribute ideas and insights to help shape Reframe's growing coaching and recovery support programs
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Qualifications
- Certified Coach (Health, Life, or Recovery) or licensed Mental Health Professional
- Confirmed availability to host live meetings Monday, Friday, and Saturday at 3:30 AM EST (see time zone equivalents above)
- Strong group facilitation skills — able to create a safe, supportive, and engaging environment for members
- Experience with or comfort providing 1:1 coaching
- Excellent written and verbal communication; comfortable interacting via chat and video
- Passionate about behavior change, addiction recovery, and helping individuals live healthier, more fulfilling lives
- A true team player who thrives in a fast-paced, mission-driven environment
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Jessica, London
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