Change Grow Live
Recovery Worker - Homelessness Team
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Overview
Homelessness Team Recovery Worker (x2 Posts)
Croydon | Full Time | 37.5 Hours | Permanent
About the Role
Home is more than a roof over someone's head. It's safety. Stability. Belonging.
Yet every day, people across Croydon face the reality of sleeping rough, living in temporary accommodation or moving between insecure living arrangements. Alongside homelessness, many are navigating challenges linked to substance use, physical health, mental health, trauma, social isolation and exclusion.
At Change Grow Live, we believe that everyone deserves the opportunity to build a healthier, safer and more fulfilling future.
We're looking for two Homelessness Team Recovery Workers to join our Croydon service and help some of the most vulnerable people in our community access the support, services and opportunities they need to move forward.
Guided by our values to Be Open, Be Compassionate and Be Bold, you'll be part of a team that believes lasting change is possible, no matter where someone's journey begins.
Why This Role Matters
Nobody chooses a life without stability, security or support.
People experiencing homelessness often face multiple and interconnected challenges that can create barriers to accessing healthcare, treatment, housing and wider community services. Too often, they are required to navigate complex systems at a time when stability can feel out of reach.
This role helps change that.
As a Homelessness Team Recovery Worker, you'll act as a vital link between individuals, accommodation providers, healthcare services, local authorities and community organisations. You'll help people access the right support at the right time, ensuring they are connected to services that can improve their health, wellbeing, social inclusion and housing outcomes.
Whether supporting someone into treatment, helping them engage with health services or coordinating support during a move into accommodation, your work will help create opportunities for sustainable change and greater independence.
Every conversation has the potential to build trust. Every intervention has the potential to change a life.
The Opportunity
This is more than a recovery role.
It's an opportunity to work at the heart of a partnership approach that brings together housing, health, social care and community organisations to improve outcomes for people experiencing homelessness.
Working across Croydon, you'll spend time building relationships with individuals in hostels, shelters, temporary accommodation and community settings, helping them access the support they need to achieve their goals. You'll work proactively to engage people who may have previously found services difficult to access and help create pathways that are responsive, inclusive and person-centred.
You'll coordinate support across a range of partners, ensuring people are connected to treatment services, healthcare providers, housing teams, peer support networks and wider community resources. By advocating for those you support and working collaboratively across multiple agencies, you'll help remove barriers, strengthen engagement and promote continuity of care.
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No two days will be the same. One day you may be attending a multi-disciplinary meeting with health and housing colleagues. Another might involve supporting an individual to access treatment, reconnect with services or move successfully into longer-term accommodation.
Throughout it all, you'll be helping people recognise their strengths, build confidence and take positive steps towards a healthier and more stable future.
The Details
- Where: Croydon
- Hours: Full time, 37.5 hours per week
- Allowances: Outer London Weighting, pro rata
Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About You
We're looking for people who combine empathy, resilience and determination with a genuine commitment to supporting those facing multiple and complex challenges.
You may already have experience working with people who are homeless, vulnerably housed or experiencing social exclusion. Your background could be within homelessness services, housing, substance use, mental health, criminal justice, social care or another community-based support setting.
You'll bring:
- Experience supporting people experiencing homelessness, rough sleeping or insecure housing situations
- The ability to build positive relationships with individuals facing complex challenges
- Strong communication skills and confidence working with a range of partner organisations including health, housing and social care services
- The ability to work independently, remotely and with a high degree of personal initiative
- Experience engaging people from diverse backgrounds and cultures
- A calm and professional approach when managing challenging situations
- A commitment to person-centred, strengths-based support
Most importantly, you'll believe that everyone deserves the opportunity to access support, achieve their goals and build a brighter future.
What We Offer
At Change Grow Live, we're committed to supporting our colleagues just as passionately as we support the people who access our services.
Our benefits include:
- 25 days annual leave plus bank holidays, increasing to 30 days with service
- A paid weekly Wellness Hour
- Access to our Wellbeing Hub and Employee Assistance Programme
- Contributory pension scheme
- A wide range of employee discounts and benefits
- Ongoing learning and development opportunities
- Career progression within one of the UK's leading health and social care charities
- A supportive, inclusive and values-led culture
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A Place Where Everyone Belongs
We are committed to creating a workforce that reflects the diversity of the communities we serve.
We actively encourage applications from people of all backgrounds, identities and experiences, including those with lived experience of recovery, homelessness or social exclusion. We know that diverse perspectives help us provide better support and create stronger services.
Even if you don't meet every requirement listed, we'd encourage you to apply if you're excited by the opportunity and believe you can make a difference.
Help People Move Towards Stability, Hope and Opportunity
If you're looking for a career where your compassion, persistence and commitment can help transform lives, we'd love to hear from you.
Apply today and help people take the next step towards a healthier, safer and more hopeful future.
A Note About Using AI in Your Application
AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.
We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.
There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.
When applying, please focus on demonstrating how your skills, experience and values align with the requirements of the role. We recognise that relevant experience can be gained through a variety of professional, voluntary and lived experience settings.
Application Information
Direct applications only. We will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or visa extensions for this position.
We reserve the right to close this vacancy early if we receive a high volume of applications, therefore early application is encouraged.
Salary Range (pro rata if part time)
- CGL points 23 to 28 (£28,557.79 - £32,802.41)
- ILW / OLW /Fringe
- Outer London Weighting (£2,250.61)
Closing Date
27/9/2026
Contact Information
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
- Damion Mulrain | Damion.Mulrain@cgl.org.uk
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
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