Job Details

Job Title

Recruitment Administrator

Hours

37.5 hours per week, Monday to Friday

Reporting To

Head of Human Resources

Base

Central Office (travel to all Athena sites as and when required)

Role Summary

The Recruitment Administrator will provide effective, proactive and compliant coordination across our recruitment processes, ensuring vacancies are progressed efficiently and candidates receive a positive experience from initial application to onboarding completion and hiring managers are supported throughout the recruitment and onboarding journey across Athena.

This role provides comprehensive onboarding support and works closely with hiring managers, the Resourcing team and the wider People Team to ensure recruitment activity is timely, correctly recorded, accurate and aligned with our Company priorities and values.

The postholder will act as an ambassador for Athena, ensuring every interaction reflects our professional standards and values.

Job Specific Responsibilities

• Maintain and manage Athena’s Applicant Tracking System (Reach), ensuring all candidate records are accurate, up to date and compliant at all times.
• Ensure approval for all vacancies is given and are advertised promptly and through appropriate recruitment channels.
• Coordinate the full onboarding process for successful candidates, ensuring all required documentation and checks such as references, DBS checks and Right to Work verification in line with Home Office guidance, contracts, and planning start dates are completed accurately and within agreed timescales.
• Ensure outstanding documentation is actively followed up and escalated where necessary.
• Work with relevant teams to ensure new starters have a detailed induction plan in advance of their first day.
• Maintain accurate and up-to-date recruitment and onboarding records.
• Identify any gaps or inconsistencies in the onboarding process and raise these promptly.
• Management of the Recruitment Team inbox and act as the main point of contact for onboarding queries, supporting new starters and the administration teams within the homes to ensure a smooth onboarding process.
• Communicate with candidates throughout the recruitment journey, ensuring a professional, timely and welcoming experience.
• Develop an understanding of local recruitment markets and recommend alternative approaches where required.
• Identify and address or alert the relevant hiring manager of any issues that may delay a candidate's start date.
• Ensure all recruitment activity is fully compliant with safer recruitment practices, GDPR and relevant regulatory requirements (including CQC where applicable).
• Build effective working relationships with Home Managers and Administrators, providing guidance and support on recruitment processes and system usage.
• Support the Resourcing Business Partner with recruitment activity across the homes, including recruitment open days, careers events and local attraction initiatives.
• Respond to team member enquiries relating to recruitment policies and procedures in a timely and professional manner.
• Maintain accurate recruitment records at all times to and ensure secure handling of all candidate data in line with data protection requirements.
• Support the Resourcing Business Partner with collating recruitment data and producing regular reports, including vacancy levels, time to hire, onboarding compliance and performance.
• Support continuous improvement by identifying opportunities to enhance recruitment processes, systems, and candidate experience.