About Word360

Word360 is scaling fast, and our Recruitment team is the engine behind it. We're looking for a sharp, highly organised Recruitment Administrator to be the operational backbone of that engine — the person who makes sure nothing falls through the cracks, no candidate is left waiting, and no linguist's file is out of date.

You'll own the day-to-day administrative infrastructure of the team: managing inboxes, coordinating interviews, maintaining airtight records, and giving every candidate and linguist a first-class experience from their very first interaction with us. If you thrive on precision, love a fast pace, and take pride in being the person everyone can rely on, this is your role.

Responsibilities and Duties

• Continuously look for small process improvements that make the team faster, cleaner, and more accurate.
• Own the front line of the Recruitment team: field incoming calls and emails, triage queries with judgement, and route or resolve them so nothing sits unanswered.
• Manage shared inboxes to a same-day response standard, escalating complex or time-sensitive queries to the right person immediately.
• Keep candidate and linguist records complete, accurate, and audit-ready across all internal systems — the single source of truth the wider business relies on.
• Prepare, process, and track onboarding documentation, chasing outstanding items proactively so compliance deadlines are never missed.
• Coordinate interview and meeting schedules across multiple stakeholders, resolving diary conflicts before they become problems.
• Monitor compliance and documentation status across the candidate pipeline, flagging risks before they become blockers.
• Handle sensitive candidate, linguist, and company information with total discretion and professionalism at all times.