Sanderson King Recruitment Associate Apprentice

Sanderson King is a specialist executive search firm working with high-growth and established businesses on senior and executive-level hires. We’re now looking for our first Recruitment Associate Apprentice — a unique opportunity to work directly with our Founder and play a key role in shaping Sanderson King’s next chapter.

What You'll Do at Work

• Identifying and engaging potential new clients
• Researching industries, markets, and senior talent pools
• Speaking with candidates and clients as part of live searches
• Picking up the phone and building relationships from scratch - with confidence and persistence
• Crafting tailored outreach strategies and pitch documents
• Supporting brand-building and LinkedIn engagement
• Working towards defined KPIs to help generate new revenue streams
• Manage LinkedIn connections and develop your own professional network
• General office support and ad-hoc admin when required
• Work with external agencies on AdWords support
• Manage social media channels

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Training Provider: ISALES ACADEMY LIMITED
• Training Course: Sales executive (level 4)

Course Contents

• Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
• Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
• Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
• Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw out and overcome common sales objections.
• Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
• Closing Sales: Be attuned to verbal and non-verbal buying signals and move to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
• Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
• Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
• Collaboration and teamwork: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
• Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
• Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.