About the role

We’re looking for a detail-oriented Recruitment Quality Controller to support a major Armed Forces recruitment programme.

In this role, you’ll report to the OpEx Lead and ensure our volume recruitment process meets quality standards as a final check to support candidates into careers within the Royal Navy, British Army, and Royal Air Force.

This role is about more than just checking boxes; it’s a framework to ensure that every recruitment step is carried out accurately and reliably. Whether it's verifying documents, cross-referencing information, or leveraging advanced technologies, maintaining high standards is non-negotiable. This is a fast-paced, high-responsibility position where accuracy, risk awareness, and strong judgement are essential.

What you’ll be doing

• Apply best practice and standardised procedures as a playbook, ensuring every candidate undergoes the same thorough process.
• Ensure we onboard genuinely qualified individuals who share the clients’ values.
• Stay current with legal requirements and industry standards (if regulation shifts, our procedures should, too) to minimise risk and maximise compliance.
• Continuous Improvement: Conduct regular audits to help identify weaknesses in the recruitment process then manage feedback loops to enable improvement.
• Document verification checks, every step should be documented meticulously to help train new starters and maintain protocol.
• Regulatory compliance.
• Apply quality control mechanisms (double checking protocols, cross-referencing information from multiple sources to safeguard against mistakes).
• Compliance to Legal and Ethics standards, respecting candidate privacy, confidentiality, and data considerations.
• Contribute to / implement robust systems for ongoing monitoring and evaluation (routine audits, periodic reviews, automated alerts for inconsistency) and use data to continuously fine tune the process.
• Champion the use of AI for monitoring tools and audit mechanisms to minimise human error and ensure accuracy.