Recruitment & Marketing Apprentice

About the Role

We’re looking for a confident, “can do” person to join our team. You’ll help with admin, support events, and work as part of a team to bring in new candidates. You’ll gain valuable hands-on experience in administration and marketing, while developing essential skills that will set you up for a successful career.

What you'll do at work

• Contacting potential and existing candidates by telephone, text, and email
• Maintaining candidate records and updating databases
• Assist with daily recruitment calls and follow-up call procedures
• Assist with searching for candidates, screening for eligibility, and booking interviews
• Creating and posting apprenticeship advertisements onto databases
• Use social media to promote First Rung and connect with potential candidates
• Treat details of employers, learners, and centre users as confidential information
• Play an active role in all of First Rung’s marketing and promotional image including PR materials and attend marketing events
• Assist the Marketing and Recruitment manager with project management of events
• General Administration duties
• To attend ‘off-the-job’ training once a week at the Colindale Centre
• All staff employed by First Rung are responsible for safeguarding and promoting the welfare of the young people and vulnerable adults they are responsible for and/or come into contact with, following First Rung’s own safeguarding policy and practices

Where you'll work

333 Edgware Road
London
NW9 6TD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
FIRST RUNG LIMITED

Training course
Business administrator (level 3)
[Understanding apprenticeship levels](opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.