Recruitment & Sales Apprenticeship - Level 3

Gap Personnel is offering an exciting opportunity for a successful candidate to join their established team in Telford. Their goal is to train an apprentice from the beginning, with the vision of their growth aligning with the company's expansion plans. If you are confident, outgoing, and focused on career development, this role is ideal for you.

What you'll do at work

• Use a variety of online tools and technology including Word, Excel, PowerPoint, job boards, and social media sites.
• Develop job and personal specifications, prepare, and post job advertisements.
• Shortlist candidates over the phone to determine suitability.
• Complete competency tests and assist new starters with registration documentation, arranging induction and training.
• Maintain a customer-focused attitude to ensure client needs are identified and met.
• Answer incoming calls and input information onto the company database.
• Maintain an up-to-date and compliant company CRM.
• Support different recruitment teams within the company.
• Book candidates for interviews at various companies.
• Request ID and DBS checks from successful applicants.
• Work towards KPIs.
• Engage in Business Development, including calls to potential and existing clients.

What you'll learn

• Identify, progress, and convert leads into new candidates, placements, or clients.
• Source vacancies in line with stakeholder requirements and organizational policies and procedures.
• Manage and maintain stakeholder relationships and their role within the recruitment process.
• Interpret and apply regulation and legislation, share best practice, and advise stakeholders on their application.
• Plan and manage recruitment campaigns to attract candidates, including agreeing objectives with stakeholders and monitoring performance.
• Research, identify, and attract candidates using methods to satisfy job requirements, including those with transferrable skills to move from the legacy carbon economy to green economy jobs.
• Process, review, and progress candidate applications.
• Create and present diverse short lists of candidates to stakeholders.
• Inform and advise candidates on the outcome of their application at the individual stages of the recruitment process, including those that have been unsuccessful.
• Manage the recruitment and selection process for candidates, including those who require reasonable adjustments.
• Communicate information through different media, for example face-to-face or online meetings, emails, reports, and presentations.
• Engage with stakeholders to review recruitment processes and identify opportunities for continuous improvement and improving own performance.
• Review services provided and implement improvements based on stakeholder feedback.
• Place candidates into roles that match their skills and stakeholder requirements.
• Use technology and software tools to manage information, ensuring compliance with organization and legislation requirements.
• Challenge poor practice and non-compliance with the recruitment process and escalate where appropriate.
• Identify future changes in the sector that may impact the organisation, for example technology advances.
• Interpret policies to support and promote the delivery of equity, diversity, and inclusion in the workplace, and monitor their impact on recruitment activities.
• Identify and apply sustainable and greener methods of working, for example reducing energy and paper consumption, managing diaries to reduce carbon emissions (hold virtual meetings or attend multiple external meetings on the same day), considering greener options when booking venues for assessment centres or planning recruitment campaigns.
• Identify and maximize opportunities to support the organisation’s business strategy, for example growing client or candidate pipelines.
• Manage resources within budget requirements.
• Respond to stakeholder complaints and escalate where appropriate.