Neath Port Talbot County Borough Council
Recycling Awareness and Compliance Officer
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Recycling Awareness and Compliance Officer
We are currently seeking an individual to join our team as a Recycling Awareness and Compliance Officer within the Waste Projects and Community Engagement Section.
We’re a small but dedicated team working directly with communities to support residents in managing their waste and improving recycling outcomes across the borough. Our work plays a key role in helping the council meet its recycling targets, and we’re proud of the impact we make every day.
One of the most rewarding aspects of our role is the variety, no two days are the same. We’re also involved in innovative projects like promoting recycling at Community Events.
“It’s a great place to work where no day is the same, whether it’s helping residents manage their waste or attending events to raise awareness about recycling.” – Team Member
If you’re passionate about sustainability, enjoy working with people, and want to be part of a team that’s making real change in the community, this is the place for you. As a Recycling Awareness and Compliance Officer, you will be at the forefront of promoting recycling and improving waste behaviours in your designated community area. Your primary responsibility is to engage with residents to improve recycling rates and ensure compliance with waste presentation regulations.
Your daily routine involves:
- Area Management: You will be assigned a dedicated area where you will monitor and investigate issues related to the early or late presentation of household waste.
- Resident Engagement: Communicate with residents through verbal interactions and written correspondence to address non-compliance. Where necessary, escalate cases by issuing legal notices in accordance with council procedures.
- Recycling Promotion: Actively promote the benefits of recycling within your area, encouraging residents to increase the quantity and quality of recyclable materials.
- Service Requests: Respond to and complete service calls in a timely manner, ensuring all actions are logged and followed up according to established procedures.
- IT System Usage: Maintain accurate records and case notes using council IT systems daily.
- Vehicle Responsibility: You will be assigned a 3.5-tonne tipper vehicle, which you are responsible for maintaining and operating in line with council policies and procedures.
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About you
- 4 GCSE’s (Grade C or above) or equivalent qualification.
- Current Driving Licence and be comfortable with driving a 3.5-tonne Tipper vehicle.
- Experience of dealing with the public.
- Ability to deal daily with confrontational situations.
- Good working knowledge of specific waste-related legislation and guidance and associated targets.
- Ability to work under challenging work environment.
- We would welcome those with experience in the following roles: Customer Services, Enforcement Roles, and other waste-related roles.
About us
We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.
Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.
- Hybrid working (in some roles) and flexible working schemes to improve your work life balance
- Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution
- Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
- Access discounted gym membership with Celtic Leisure
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
- Purchase a new car through Tusker salary sacrifice scheme
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
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If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you. You can apply online via the NPT Council jobs page www.npt.gov.uk/jobs
Closing date: 14th September 2026
DBS requirements
This post is not subject to a DBS check
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.
The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language Requirements
Welsh Language skills are not required
Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
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