Red Roses Operations Manager

Other

• Support the Head of Women’s Performance and England Women’s Head Coach to manage the annual playing programmes to facilitate optimal player development and performance.
• Work closely with partners and suppliers to manage, order and distribute match kit, casual wear and formal wear for all players and staff
• Database and systems administration e.g. Rugby squad and EliteHub
• Plan and manage inductions for any new players into the squad
• Work closely with commercial team to manage player appearance requests and logistics.
• Administration support as required, including:
  • Track and manage player attendance at camps
  • Management and distribution of player and staff contact databases
  • Support for senior performance staff
  • Processing player expenses
• Act as a point of contact for any players and/or staff queries
• Lead staff and team meetings including timings, agenda and follow up actions.
• Assist other Team Operations Managers at peak periods during the season.
• Actively collaborate with colleagues to contribute to the development and delivery of the strategic, business and operational plans of the RFU
• Act as an ambassador for, and promote the best interests of the RFU at all times, including the promotion of the RFU Core Values
• Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the RFU

As an RFU employee, you will:

• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans.
• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of our culture and core values – This Rose Means Everyone: Put The Team First, Shape The Future, Respect Each Other.
• Undertake other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation.

Qualifications, Skills & Experience

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role.

• Educated to degree level or equivalent
• Must be able to demonstrate significant experience of working within a project management/ event management role, ideally within elite sport.
• Experience of working in a customer facing role, providing guidance and support.
• Will have controlled financial budgets and have a good financial awareness.
• Experience of dealing with organisations such as travel agencies/transportation companies/hotels
• Must demonstrate an understanding and affiliation with the demands of elite sport, and international rugby teams/players.
• Must have a good knowledge of the structure and operation of Rugby Union in England, and the local sporting landscape in England.
• Must demonstrate a “can do” proactive attitude and be able to provide solutions to problems or issues.
• Must be highly effective in administrative planning, logistical support, and strategy implementation and development.
• Will be an effective communicator and negotiator.
• Will be a good team player, able to develop effective working relationships with peers, players and a wide number of external agencies
• Must have excellent word processing skills and be competent in the use of Microsoft Office applications - Word, Excel and PowerPoint.
• Must be adaptable, reliable, and have sufficient flexibility and willingness to take on roles outside their normal functional responsibility when required.
• Must have the stamina and resilience to manage heavy workloads in a high-pressure environment.
• Committed to embodying the ethos our culture by using our three core values – Put The Team First, Shape The Future, Respect Each Other – to guide your day-to-day decisions, actions and interactions.
• Committed to actively contributing and building an inclusive culture in your role and day-to-day behaviours.

Additional Information

• All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence.
• The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate.
• We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com.
• During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here.
• This role will require a DBS check.

About England Rugby

England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations.

Our core activities are:

• Rugby – supporting rugby from grassroots to performance level
• Commercial – building partnerships and hosting matches and events
• Running the business - ensuring our organization and people can thrive

Our Culture

At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities.

We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQIA+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people.

We know that representation is more than just getting people through the door, it’s about keeping people