Norfolk and Waveney Mind
Reflective Practice Facilitator
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Reference no: NWM/736
Hours: Full Time 37.5 hours per week
Work Pattern: Monday to Friday, 9:00AM to 5:00PM
Salary: £28,392 per annum
Location: Hybrid working. You will work from our Sale Road office and across our REST Hubs, with your nearest hub acting as your contractual base. REST Hubs are located in Norwich, Thetford, Aylsham, Gorleston, King's Lynn, and Dereham.
Are you passionate about supporting people to thrive? We are looking for a Reflective Practice Facilitator to create safe, supportive spaces where colleagues can reflect on their experiences, enhance their resilience, and develop their professional practice.
This is an exciting opportunity to make a meaningful difference to staff wellbeing, professional growth, and organisational culture across Norfolk and Waveney Mind. Working with colleagues in frontline and operational roles, you will help create an environment where learning, reflection, and personal development are valued and encouraged.
About The Role
As our Reflective Practice Facilitator, you will design, coordinate, and facilitate high-quality reflective practice sessions for frontline and operational teams across the organisation.
Using skilled facilitation techniques, you will help colleagues explore challenges, recognise achievements, strengthen resilience, and identify opportunities for growth and development. You will create psychologically safe environments where people feel heard, supported, and empowered to learn from their experiences. Working closely with managers and teams, you will play a key role in promoting a culture of wellbeing, continuous learning, and compassionate practice. This role is particularly important in supporting colleagues working in emotionally demanding environments, helping to enhance engagement, collaboration, and service effectiveness.
What We're Looking For
We Are Looking For Someone Who Can Demonstrate
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- Experience facilitating reflective practice, supervision, coaching, group learning, or other developmental approaches in a professional setting.
- The ability to create safe, inclusive, and supportive environments.
- Excellent communication, facilitation, and relationship-building skills.
- Strong emotional intelligence and confidence in supporting discussions around sensitive or complex issues.
- Experience within mental health, health, social care, education, community services, or a related field.
- An understanding of wellbeing, resilience, and trauma-informed approaches.
- The ability to work independently while building strong collaborative relationships across teams.
- A commitment to the values of Norfolk and Waveney Mind and a passion for supporting people to flourish in their roles.
Why Join Us?
At Norfolk and Waveney Mind, we believe that looking after our people is fundamental to delivering excellent support to our communities. This role offers a unique opportunity to shape and develop reflective practice across the organisation, helping colleagues feel supported, valued, and equipped to thrive.
By joining our team, you will play an important role in strengthening staff wellbeing, promoting learning, and contributing to a compassionate and supportive workplace culture.
Travel Requirement: As this role involves regular travel across Norfolk and Waveney, a full driving licence and access to a vehicle insured for business use are essential. Mileage is reimbursed at 45p per mile in line with organisational policy.
Please refer to the job description for more information. Job Description: [JD Reflective Practice Facilitator.pdf](JD Reflective Practice Facilitator.pdf) Please note: The link to the job description (JD) may not work for all users due to system access restrictions. If you experience any issues accessing the JD, please contact: peopleadmin@norfolkandwaveneymind.org.uk
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Closing date: This vacancy may close without prior notice once a sufficient number of applications have been received. Therefore, if you are interested, please submit your application as early as possible.
Individual Interview Dates will be confirmed for interviews.
[Recruitment Guidance for Candidates 2026.pdf](Recruitment Guidance for Candidates 2026.pdf)
How To Apply
When applying, you will be asked what role you would like to be considered for.
Candidates are required to complete an application form, the link to the application form can be found here [Norfolk and Waveney Mind - Application Form.docx](Norfolk and Waveney Mind - Application Form.docx). Once you have downloaded and completed the application form, you will be required to upload your application form via the “Apply for this job”. If you need to contact us, please contact the People and Culture Team on 01603 364913.
Norfolk and Waveney Mind's Equity Statement
We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions, and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.
Safeguarding Statement
Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.
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