Bike Club
Refurb Technician
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At Bike Club
At Bike Club, we offer subscriptions for children’s bikes that grow with your kids. Families pay a monthly fee, and when their children outgrow their bikes, we exchange them for a larger size. We refurbish the used bikes and make them available to other families. It’s sustainable and hassle-free.
With over 80,000 bikes, we are the second-largest bike rental network globally, and the largest in the children’s bike sector. With over $50 million in funding, we are rapidly expanding across Europe. While our headquarters is in the United Kingdom, we are also active in Germany.
Tasks
As a Refurb Technician, you will play a key role in the workshop, ensuring high-quality servicing, repairs, and pre-delivery inspections (PDIs). You will oversee the bike workflow from start to finish.
Key Responsibilities
Technical Work & Performance Targets
- Complete 15 rebike services & repairs per day or 20 new bike PDIs per day.
- Perform advanced servicing, diagnostics, and repairs, including but not limited to:
- Brake system maintenance (including hydraulic disc brakes).
- Drivetrain servicing (including bottom bracket replacement).
- Wheel maintenance (including truing).
- Steering maintenance (including headset replacements).
- Suspension and rigid fork replacement.
- Gear system maintenance (including front derailleur replacements).
- Bikes will go through QC (Quality control) before packing, ensure your bikes meet safety, cleanliness and performance standards with the use of M-check.
- Report quality control issues the QC member.
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Leadership & Workshop Operations
- Promote teamwork and a healthy, inclusive workshop culture.
- Ensure full compliance with Health & Safety (H&S) requirements.
- Keep the workshop clean and tidy, maintaining a well-organised workspace.
- Proactively share new ideas to create efficiency and improvements.
- Monitor parts usage day to day and report low stock to the Parts Inventory Supervisor.
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Requirements
Skills & Experience
- Cytech Level 2 certification (or equivalent experience).
- Proven experience servicing hybrid, mountain, gravel, and BMX bikes, including rigid and suspension forks.
- Strong problem-solving skills and attention to detail.
- Ability to work efficiently in a fast-paced workshop environment.
- Good communication skills and a team-oriented mindset.
Benefits
- 🌴We offer 26 days per year + bank holidays
- 💷Pension salary sacrifice
- 🏡Enhanced Maternity and Paternity Leave
- 🚴Employee Discount on our bikes
- 🚲Cycle to Work scheme
Please note: As part of the interview process, candidates will be asked to assemble a bike on the day.
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